In what year was the AAMA organized?
1956
Name one of the three most important character traits.
Dependability, honesty, or tolerance
What credential is obtained by passing the medical assisting certification examination given by AMT?
RMA
What type of responsibility is helping the physician during a physical examination?
Clinical
In what setting are the majority of medical assistants employed?
Physician offices.
What is the required work experience in a provider's office called?
practicum
What is the ability to begin or carry through on a plan independently?
initiative
Name one agency that accredits MA programs
CAAHEP or ABHES
What administrative activity is performed so the medical office can be paid for services?
coding procedures and diagnostic tests.
What is the primary role of a patient navigator?
Removing obstacles patients face in accessing and receiving treatment.
What is “defensive medicine”?
Physicians order more diagnostic tests as a defense against a possible lawsuit.
What should an MA do when there is downtime and an exam room needs supplies?
Restock the examination room
How often must a CMA (AAMA) recertify?
Every 5 years
What is one office expense that a medical assistant might be responsible for paying?
Bills such as rent, insurance, and electricity.
What is an example of health coaching?
Coaching patients to maintain health through proper diet and exercise.
What change involving government insurance plans encouraged the development of medical assisting?
Medical offices had to submit insurance forms for patients covered by government insurance plans.
What is the key concept of the Hippocratic Oath?
Do no harm
How many points of continuing education must an RMA obtain to recertify?
30 points
What type of responsibility is scheduling office appointments and consultations?
Administrative
What activity is included in risk management?
Maintaining proper infection control measures.
What is a way for medical assisting programs to demonstrate high quality?
Gaining and maintaining accreditation.
What type of behavior shows that an MA fails to work well with others?
Complaining about staff members who do not pull their weight.
What is an advantage of completing an accredited medical assisting program?
After graduation, the student is eligible to take a medical assisting certification examination.
Name a clinical treatment that is within the scope of practice of a medical assistant.
Applying hot or cold packs or compresses.
What is the most direct route for career advancement for a medical assistant?
Office or practice manager.