What government agency enforces workplace safety laws?
✅ OSHA
What law prevents discrimination in hiring?
✅ Equal Opportunity laws / Civil Rights Act
What does FDA stand for?
✅ Food and Drug Administration
What is ethics?
✅ Principles of right and wrong behavior
Name one trait of a good work ethic.
✅ Dependability / honesty / responsibility / professionalism
What are zoning laws used for?
✅ To regulate land use and where businesses can be built
What does ADA stand for?
✅ Americans with Disabilities Act
What is the purpose of food safety laws?
✅ To protect customers from unsafe food
What is a code of ethics?
✅ Written guidelines for ethical behavior
What is liability?
✅ Legal responsibility for damages or injuries
What are two ways governments enforce regulations?
✅ Licenses and inspections
Give one protected category under equal opportunity laws.
✅ Race / religion / gender / age / disability
Which government agency inspects food products?
✅ FDA / USDA
This type of unethical behavior involves treating someone unfairly because of their race, gender, age, or religion.
✅ What is discrimination?
Why must hotels protect guest privacy?
✅ To keep guest information and room access secure
What are building codes designed to ensure?
✅ Safe construction and operation of buildings
What law protects workers from unsafe workplaces?
✅ OSHA laws / Worker Safety laws
What can happen to restaurants that fail inspections?
✅ Fines, closure, or penalties
What is discrimination?
✅ Treating people unfairly based on characteristics like race or gender
Why is professionalism important in hospitality?
✅ Employees represent the business and affect customer experience
Why are environmental regulations important in hospitality?
✅ They protect natural resources and public health
What is workers’ compensation?
✅ Benefits for employees injured on the job
Why are inspections important?
✅ They ensure businesses follow safety regulations
List two ethical guidelines from the chapter.
✅ Integrity, honesty, fairness, loyalty, accountability, caring, trustworthiness, commitment to excellence
A restaurant knowingly serves unsafe food and hides customer complaints. What TWO major issues from Chapter 24 does this violate?
✅ Food safety laws and ethical behavior/code of ethics