information collected from residents, their family members and friends; information may or may not be true, but is what the person reported; also called symptoms
subjective information
What can help an NA overcome a language barrier with a resident?
translator, pictures
Convert 11:10 a.m. to military time.
1110
What is an incident?
an accident, problem, or unexpected event during the course of care
Resident has dark red urine.
Objective
What is the difference between verbal and nonverbal communication?
Verbal uses words. Nonverbal uses no words, instead uses body language, movement, gestures, pictures, facial expressions
word part added to the end of a root or prefix to create a new word
suffix
When should care be documented?
Immediately after care is given
When should an incident report be completed?
immediately
Resident states, "I have a hard time catching my breath."
Subjective
What should an NA do each time he greets a resident?
Introduce yourself, identify the resident, explain the procedure
Why should a nursing assistant avoid asking yes or no questions?
It ends the conversation
Do HIPPA guidelines apply to computer use?
Yes
Give an example of a proper greeting when answering the phone at a facility.
Good morning, afternoon, evening. Thank you for calling, how can I help you?
Resident is running a fever.
Objective
communication involving the use of spoken or written words or sounds; also called oral communication
verbal communication
Convert 8:33 p.m. to military time.
2033
How does a nursing assistant's reporting affect the MDS?
Trigger's assessments
Describe the NA's role in rounds at a facility
listen closely and take notes, share information about residents to staff
How does a nursing assistant contribute to care planning?
By sharing her observations of residents
With whom can a nursing assistant's observations about residents be shared?
Other care team members only
measurements- temperature, pulse, respirations, blood pressure, pain level- that monitor the functioning of the vital organs of the body
vital signs
List the four senses that are used in accurate observing and reporting.
Sight, smell, hearing, and touch
Resident states she has a sore throat.
Subjective
Where should the call light be left when a nursing assistant leaves a resident's room?
Within reach of the resident's stronger hand