Management & Planning
Planning, organizing, leading, and controlling
What is the four functions of management?
Grouping jobs and employees.
What is departmentalization?
The second step in the controlling process.
What is measuring performance?
What is conceptual skills?
The most difficult way to achieve efficiency.
What is reorganization?
Using the least amount of resources to get work done.
What is efficiency?
Oversees first-line managers, develops and implements activities, and allocates resources.
What is middle managers?
process of assessing the organization's progress towards accomplishing its goals
What is controlling?
Ability to communicate effectively is an example of.
What is human relations skills?
current, narrow, and resourced focused planning.
What is operational planning?
process of creating long-range, broad goals for an organization
What is strategic planning?
the process of guiding and motivating others towards organizational goals
What is leadership?
manager's role based on various interactions with others
What is interpersonal role?
Contingency plans are part of this type of management.
What is crisis management?
derived from an individual's position in the organization
What is legitimate power?
Identify courses of actions for very unusual or crisis situations.
What is contingency plans?
Desired from an individual's personal charisma and the respect and/or admiration the individual inspires
What is referent power?
The first step in the decision making process.
What is recognizing and defining the problem?
the ability to operate in diverse cultural environments
What is global management skills?
A formalized written document stating the organization's purpose and reason for existing.
What is a mission statement?
Ability to produce a desired result.
What is effectiveness?
selecting a leadership style that matches the maturity and competency levels of those completing the tasks
What is situational leadership?
infrequent, unforeseen, or very unusual problems require this
What is nonprogrammed decisions?
Important skills for supervisors.
What is technical skills?
Assigning authority and responsibilities
What is delegation?