communicate effectively by speaking words
What is verbal skills?
planning, organizing, staffing, leading, and controlling
What is the five functions of management?
process of influencing others to work toward common goals
What is leading?
Julian uses eye contact while giving his presentation
What is nonverbal skills?
Leda assigns jobs and tasks to employees at her company.
What is first line management?
Pamela draws a diagram for a structure where workers share the same skills for a specific goal they must reach
What is functional organizational structure?
The team at Full Moon Company have skills that allow individuals to work with other people to reach their business goal
What is collaboration skills?
Reina prepares strategic plans and appoint lower-level managers at her business.
What is top-line management?
Katarina wants to see the chain of command in Big Tech Corporation
What is line of authority?
analyze a situation, interpret information and make reasonable decisions
What is critical thinking skills?
Alice organizes her time and work tasks to increase personal efficiency at her workplace
What is time management?
At Crossaints and Crumbs Co., the workers are ruled under the "Theory Z" leadership style
What is laissez-faire?
Kora resolves a situation that could have led to hostile behavior, such as shouting or fighting
What is conflict resolution skills?
process of evaluating the progress in reaching goals and making corrections to plans when necessary
What is controlling?
At Hawthorne Company, workers dislike work and seek security, while the leaders exert a lot of control over them
What is Theory X?