Management
coordinates and supervises the activities and duties of employees.
What is First-line management?
Authority rests with top management.
What is a centralized organization?
the ability to influence others to reach a goal.
What is leadership?
Analyze a situation, interpret information, and make reasonable decisions.
What are critical-thinking skills?
President, Vice president, CEO, and Board of Directors
What are examples of top management?
the authority structure in a company from the highest to the lowest levels.
What is a chain of command?
The leader maintains all power within a team.
What is an autocratic leadership style?
communicating effectively using spoken or written words.
What are verbal skills?
the continuous process of evaluating the progress in reaching goals and making corrections to plans.
What is the definition of control?
outlines how company decisions are made.
What is a policy?
shares decision-making with group/ democracy.
What is a democratic leadership style?
using your hands to show what you are talking about.
What is an example of non-verbal skills?
A person watching a soccer game to invite players to her team.
What is staffing?
authority is given to various managers that run their own departments.
What is a decentralized organization?
a system used to acquire, organize, maintain, retrieve, and use information.
What is Personal information management(PIM)?
Skills that enable individuals to work with others to achieve a common goal
What is collaboration?
Backup plans.
What is a contingency plan?
clear vision, organized business structure, established chain of command, defined employee roles, and accountability
What are the examples of business principles?
Specific, Measurable, Attainable, Realistic, Timely
What are S.M.A.R.T. goals?
Hear what a person says and understand what is being said
What are listening skills?