Ch 8 Part 1
Ch 8 Part 2
Ch 9 Part 1
Ch 9 Part 2
Ch 10
100
Collecting information and providing feedback to employees.
What is assessment?
100
A combination of relationships, problems, demands, tasks, and other features of a job.
What is job experience?
100
The degree to which an employee is involved in their work, the strength of their commitment to the job and the company.
What is employee engagement?
100
Using remote servers hosted on the Internet to store, manage, and process data.
What is cloud computing?
100
Performance measurement that combines information from managers, peers, subordinates, self, and customers.
What is 360 degree performance appraisal?
200
Moving an employee into a position with more authority and more responsibility.
What is promotion?
200
Usually a lateral move- assigning an employee to a different position.
What is transfer?
200
Determining the impact of or the costs and benefits of a program or practice.
What is HR Analytics?
200
Computer software systems designed to help people solve problems.
What is a decision support system?
200
System where people set goals in a process that flows from top to bottom- so everyone is contributing to the organization's goals.
What is Management by Objectives (MBO)?
300
A career that frequently changes based on a person's interests.
What is protean career?
300
A combination of tools to help employees prepare for the future of their careers.
What is employee development?
300
Computer systems that incorporate the decision rules used by people who are considered to have expertise in a certain area.
What is expert systems?
300
The process of making sure HR practices are congruent with an organization's culture or brand.
What is brand alignment?
300
Process that managers use to ensure employee activities contribute to organization goals.
What is performance management?
400
A leave of absence to renew or develop skills.
What is sabbatical?
400
Information given to employees about their skills and where those skills fit into the organization.
What is feedback?
400
A formal review of the outcomes of HRM functions.
What is HRM audit?
400
Filling out EEo-1 reports, documenting decisions, documenting expenses, and enrollments in courses and benefit plans are examples of _______ _________.
What is transaction processing?
400
Requires managers to keep a record of specific examples of the employee acting in ways that are either effective or ineffective.
What is critical incident method?
500
When an employee is given less responsibility and authority.
What is downward move?
500
A ______ and _______ are examples of interpersonal relationships that help develop employees.
What is a mentor and coach?
500
Using the right combination of resources to give an organization an advantage in the competitive environment.
What is a high-performance work system?
500
A ______ _______ supports lifelong learning through the use of _______ ________.
What is learning organization and continuous learning?
500
A plan for managing the behavior of employees through a formal system of feedback and reinforcement.
What is Organizational Behavior Modification (OBM)?
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