Management Theory
Question: This management theory focuses on the behavior and motivations of people in the workplace.
What is the Human Relations Movement?
Question: The underrepresentation of women, minorities, and people with disabilities in the sport industry is an important issue for managers who value this in the workplace
What is diversity?
Question: Managers need to be able to organize and work with people, recognized as the most important asset in their organization.
What is an asset?
Question: This continuous process involves establishing vision statements, mission statements, goals, objectives, tactics, roles, and evaluation.
What is planning?
Question: People tend to resist change for emotional, social, and security reasons, including the fear of this common outcome.
What is fear of failure (or fear of the unknown/loss of control)?
Question: Current management theory emphasizes employee involvement, employee empowerment, and a manager’s concern with this component of employees
What is the human component?
Question: Sport managers from North America must learn, understand, and respect cultural and systematic differences that exist when dealing with this type of sport management.
What is international sport management?
Question: A manager determines what types of jobs need to be performed and who will be responsible for doing these jobs during this function.
What is the organizing function?
Question: This functional area of management involves measuring and ensuring progress toward organizational objectives.
What is evaluating?
Question: When implementing change, managers should plan for resistance, select priorities, publicize successes, involve employees, and make sure top management shows this.
What is full commitment to the implementation (or sponsorship)?
Question: The Human Relations Movement shifted the focus of management thinking away from the scientific approach to performing a task and onto this (p. 2).
What is the behavior of people in the workplace?
Question: In 2011, this percentage of the sport industry workforce was accounted for by minorities.
What is approximately 35%?
Question: This is the process that involves assigning responsibility and accountability for results to employees.
What is delegation?
Question: The four functional areas of management used to explain and prepare managers for various activities are planning, organizing, leading, and evaluating.
What is leading?
Question: This political tactic involves building links or creating a network of contacts with people inside and outside the organization.
What is building links/creating a network of contacts?
Question: Sport organizations have these two types of leaders
What are formal and informal leaders?
Question: In 2011, women held approximately this percentage of managerial positions in the sport industry workforce.
What is approximately 44%?
Question: One of the challenging roles of a manager is to assess employee needs, utilize appropriate skills to meet those needs while also getting the job done, and reaching these.
What are organizational goals and objectives?
Question: Soliciting corporate sponsors, promoting events, overseeing social media, and selling stadium signage may all be duties in the position description for this manager title (p. 2).
What is the Assistant Athletic Director for Marketing?
Question: This is the ability of workers to identify and acknowledge emotions and use rational thought to influence their actions instead of an immediate emotional response.
What is Emotional Intelligence?
Question: This concept refers to encouraging employees to use their initiative and make decisions within their area of operations
What is empowerment?
Question: When managing internationally, sport managers must be aware they cannot unilaterally impose these on other cultures.
What are domestic models of sport governance?
Question: This is the proper final step when recruiting and selecting the right person for a job.
What is selecting the “best fit” person for the job?
Question: The proper sequence of steps involved in recruiting includes advertising the position, reviewing applications, choosing candidates for interview, checking references, and this final action.
What is selecting the “best fit” person for the job?
Question: One of the four political tactics used by managers is controlling this, thus influencing decisions and outcomes within the organization.
What is controlling information?