the rate at which a company’s general and specific environments change.
What is environmental change?
100
economy, technological, sociocultural and political/legal trends
What makes up the general environment?
100
these often include competition, customers, suppliers, advocacy groups, etc.
What is the specific environment.
100
involves searching the environment for important events or issues that might affect an organization
What is environmental scanning?
100
the set of key values, beliefs, and attitudes shared by organizational members
What is organizational culture?
200
the abundance or shortage of critical organizational resources in an organization’s external environment.
What is resource scarcity?
200
Indices that show managers' level of confidence about future business growth
What are business confidence indices?
200
a transaction in which one party benefits at the expense of the other
What is opportunistic behavior?
200
an advocacy group tactic that involves protesting a company's actions by persuading consumers not to purchase its product or service
What is a product boycott?
200
A company's purpose or reason for existing. It is also the organization’s strategic purpose and direction which are apparent to everyone in the company.
What is a company's mission?
300
the forces and events outside a company that have the potential to influence or affect it.
What are external environments?
300
the knowledge, tools, and techniques used to transform inputs into outputs
What is the technology component?
300
the degree to which a company relies on that supplier because of the importance of the supplier's product to the company
What is supplier dependence?
300
Managers determine what these environmental events and issues mean to the organization. These events could present either threats to or opportunities for the organization.
What is interpreting environmental factors?
300
the process of having managers and employees perform new behaviors that are central to and symbolic of the new organizational culture that a company wants to create.
What is behavior addition?
400
in these environment, the rate of environmental change is fast.
What are dynamic environments?
400
Involves changes in demographic characteristics. It may also include changes in behavior, attitudes, and beliefs affecting demand for a business's products and services.
What is sociocultural component?
400
regulations and rules that govern the business practices and procedures of specific industries, businesses, and professions.
What are industry regulation?
400
these summarize the perceived relationships between environmental factors and possible organizational actions.
What are cognitive maps?
400
those that are seen (surface level), heard (expressed values and beliefs) and believed (unconscious assumptions and beliefs)
What are three levels of organizational culture?
500
environmental change, environmental complexity, and resource scarcity
What affects environmental uncertainty?
500
From a managerial perspective, this is the best medicine
What is prevention?
500
groups of concerned citizens who band together to try to influence the business practices of specific industries, businesses, and professions
What is an advocacy group?
500
environmental scanning, interpreting environmental factors and acting on threats and opportunities
What is the three step process that managers use to make sense of their changing environments?
500
the process of gathering information about job applicants to decide who should be offered a job