Identify the problem
A series of beeps
What is beep codes
A series of attacks on your computer
What is Malicious software
Loose cables on a storage device.
What is the probable cause of a storage device not working properly.
Dusty areas.
What is type of location where your PC should have more maintenance done then other locations.
The importance of beep codes?
What is to tell you in beeps if something is wrong with your computer.
Finding out the problem with the customer
What is Conversation Etiquette
To help you solve computer problems
What is the definition of troubleshooting?
Incorrect or loose cables on a motherboard.
What is the probable cause motherboard failure?
Improves data protection, Extends the life of the components, Improves equipment stability and Reduces the number of equipment failures.
What is performing regular maintenance routines?
The CMOS battery is bad.
What is when your computers time and date are wrong?
Reporting what your customer is saying
What is Documenting Responses
Resources for other technicians working on the same PC's.
What is documenting everything wrong with PC.
Loose connection on a power supply.
What is the probable cause of a power supply failure?
To confirm that the update will not cause problems with the operating system and software.
What is follow the policies of the organization?
Power On Self Test.
What is POST?
Displays the applications and background processes that are currently running?
What is Task Manager
Backing up the PC
What you should do before any repair?
Faulty installation of a CPU or memory.
What is the probable cause of CPU and memory failure?
When dust accumulates inside the PC case?
What is prevents the flow of air and reduces the cooling of components.
Unified Extensible Firmware Interface.
What is UEFI?
A tool that helps find the problem with your PC.
What is an Diagnostic Tool
Reduces hardware and software problems.
What is having regular preventive maintenance?
Incorrect settings on a monitor.
What is the probable cause of display problems?
10 components regular maintenance.
What is how many components you should regularly inspect and clean if needed?
To learn which components are installed in the computer.
What is the point of BIOS?