Business Organization
What is a goal?
Something that is set to be completed within a given period of time.
What is management?
Controlling and making decisions about a business.
Define leadership
the quality of being able to influence people to reach a certain goal.
What is a team?
a group of two or more people working together to achieve a goal
List the three types of behavior within a group when conflict arises
Passive, Aggressive, Asseritve
A policy outlines how company _______ are made.
Decisions
Name a component a of Top management
CEO, President, Board of Directors
In order to be as effective as possible, goals should be written as _____ goals
SMART
Is teamwork to cooperative efforts by a team to achieve a common goal?
Yes No
No
The process of recognizing and resolving team disputes in a balanced way is known as what?
Conflict Management
Describes the authority structure within a company from the highest to the low.
Chain of command
What is middle management consist of?
Division managers and department heads
What system is responsible for acquiring, organizing, maintaining, and retrieving information
PIM
Define Parliamentary Procedure
The process for holding meetings so that they are orderly and democractic
What are skills that are required to solve a solution called?
Conflict-resolution skills
Who has the highest position in the company organization chart?
President
What are the 5 funtions of management?
Planning, leading, organizing, staffing, controlling
An example of nonverbal skills would be
Body language, eye contact, personal space, behavior, attitude
What is a meeting?
An organized format for the discussion of topics and issues.
There are no bad ideas in brainstorming
true or false
true
Describe Departmentalization
Responsibilities and authority are divided among certain areas or departments within the business.
Define controlling
Process of evaluating the process in reaching goals and making corrections to plans.
Define compromise
to give up an individual idea, so that the group can come to a solution
What are Group Dynamics?
The interacting forces within a group.
A mediator is a _______ person.
neutral