top management
President, Vice presidents, CEO, Board of Directors
Autocratic
Leader maintains all power within a team.
critical thinking - skills
Analyze a situation, interpret information, and make reasonable decisions
Middle management
Plant management, division manager, Department Director
Democratic
Leader shares decision- making within a group.
Verbal skills
communicate effectively using spoken or written words
planning
the process of setting goals and deciding how to accomplish them.
laissez-faire
Hands- off leader who leaves decision - making to the group.
nonverbal skills
Communicate effectively using body language
strategic plans
created for long-term goals
Theory x
Employees dislike work and need close supervision in order to get their work done
listening skills
Hear what a person says and understand what is being said
tactical plans
developed for short- term goals
Theory z
Workers are motivated to work and can make sound decisions