Definitions
Choosing the best option from alternatives
Decision making
Daily simple decisions
Operational decisions
Before solving a problem, what is the FIRST step a manager must take? Why is it important?
Identify the problem
You need to choose between studying and going out with friends. What decision will you make? Is it an individual or group decision? Why?
Individual decision
Possibility of loss in a decision
Risk
Long-term important decisions
Strategic decisions
A manager collects data, statistics, and opinions before making a decision. Which step is this? Why is it necessary?
Gathering information
Your team must choose a project topic together. How should you make the decision? What type of decision is this?
Group / Participative decision
Lack of information in decision making
Uncertainty
A manager follows company rules to approve employee vacation. What type of decision is this? Why?
Programmed decision
A manager compares advantages and disadvantages of different options. What step is this?
Evaluating alternatives
A manager uses data, reports, and analysis before making a decision. What decision-making style is this? Why is it useful?
Rational decision
Analysis of strengths, weaknesses, opportunities, threats
SWOT analysis
A company faces a completely new problem (for example, crisis or new technology). What type of decision is needed? Explain.
Non-programmed decision
After implementing a decision, the manager checks results and makes changes if needed. What step is this? Why is it important?
Monitoring and evaluation
Your company has low sales. You are the manager. What steps will you take to solve the problem?