Prerequisites For A Successful Challenge Culture
Seeking out new blank
What is Information
Seek this out and be prepared to listen to the feedback offered
What is Challenge
What is Second
You are doing this when you create virtuous cycles of mutual benefit by becoming a preferred partner of customers, employees, suppliers, communities and other important constituencies
What is Principled Entrepreneurship
This kind of profit occurs with mutually beneficial voluntary transactions, based on respecting what the customer values. Such transactions are win-win, not zero-sum.
What is Good Profit
John Adams once said these "are stubborn things, and whatever may be our wishes, our inclinations, or the dictates of our passions, they cannot alter the state of these and evidence"
What are Facts
Publicly recognizing and praising this when it occurs
What is Effective Challenge
Doing this with other people's idea. Also done to important papers that are no longer needed.
What is Shredding
You are doing this when you help people improve their lives
What is Creating Value
This model can quickly be described as: I do, you watch; I do, you help; you do, I help; you do, I watch.
What is the Apprentice Model
Challenge this, not the person, with the objective to improve the decision, not to show off or get what you want
What is the Idea
Admitting to or owning these
What are Mistakes
Doing this with accountability.
What is Avoiding
This is occurring when the government is shown giving favoritism
What is Special Favors
This would be described as someone who prefers working with you rather than their alternatives, because you do a superior job of providing what they value
What is Preferred Partner
Recognizing that decisions do not necessarily require this from everyone
What is Consensus
Asking these types of questions around a deal, proposal, or idea
What are Probing Questions
Failing to provide this. It needs to be balanced with appropriate constructive feedback and challenge.
What is Positive Feedback
You pass this when forming an opinion, evaluating alternatives, or selecting a course of action by discerning and comparing
What is Judgment
We undergo this when we acknowledge that however well we are doing, we can and must do much better at creating value for others
What is Continual Transformation
These two items help align an organization and their goals. A common blank and shared blank
What is Common Vision and Shared Objectives
Sharing a story of one of these you were a part of
Doing this with decision rights
What is Failing to Respect
This is shown when choosing right over wrong and accepting ownership for one’s conduct and obligations
What is Responsibility
Employees translate their personal cycles into organizational virtuous cycles through these two inter-related philosophies
What is Preferred Partner and Continual Transformation