Sales Technique
Greeting / Approaching the customer is known as this.
What is the first step of the sale?
This promises that you never take a risk at Scheels, ever!
What is the Scheel's Guarantee?
On time is considered this at Scheels.
What is Late?
95% In stock, Dominant Selection, Dominant Impression, Understanding the Competition, and Training and Coverage are all called this.
What is the Big 5?
DAT is what we call this specific day.
What is the day after Thanksgiving / Black Friday
The number of qualifying questions needed to score 100% on a test shop.
What is 4 or more?
Someone asks " Wow, your golf shop must do amazing here! How much have you sold in your golf shop since you opened?" Your response is...
What is "Business is good!"
This makes up for 7% of communication.
What is Verbal?
What are the two single most important factors when determining how to build an endcap?
What is volume and margin?
This report can help you find your shop's sales data, in stock status, OTB, and your own personal sales.
What is the Dashboard?
Simply asking the customer "Do you need socks with your shoes today?" is NOT Scheels expectations and is an example of what?
What is add-on selling?
The Scheels' employee discount is intended to save money for the employee and who else?
Who is NOBODY?
This is our percentage of discount we offer to Military members or their dependents who provide a military ID.
What is 5%?
What template can you use to help yourself plan a great PK meeting?
What is the 7 Steps to Great Training?
This is the site we use to check our schedule and make schedule requests.
What is Time-Simplicity?
Closing the sale begins and ends with confidence. A customer's confidence in us comes from two things: 1. Listening to the customer's needs and 2...
What is asking good questions?
Maintaining a proper dress code, closing recovery / folding standards, keeping offices and backstock clean are all examples of this.
What is 4.0 standards?
The year Scheel's was founded.
What is 1902?
This is our goal at Scheels.
What is to be "The best retailer in the US in the eyes and minds of our customers, associates, and business partners."
This data / spreadsheet is used to track how much spending an SSM has left for their shop(s) - it is your shop's "checkbook".
What is OTB?
3-2-1 Selling is a technique used for selling in the fitting room, selling shoes, etc. What is it?
What is 3 like, 2 complimentary, 1 "off the wall"
Name 6 of the Scheel's Culture points
(the culture points)
This is the famous SDS quote.
What is "Take good people, lead them by example, immerse them in our culture, and help them to become great and continually better at what they do while enjoying their career or part-time work at Scheels"
What is $250.00?
This is one of the "Big 6" of Social Media at Scheels
1. Increase brand awareness. 2. Engagement with our audience. 3. Customer service and support. 4. Increase website / in-store traffic. 5. Generate leads. 6. Marketplace awareness.