Preparing for Change
Change Strategy
Reactions to Change
Building the Team
Influences on Change
100
To cause to be different
What is change?
100
Serves as the guiding framework, providing direction and shaping decision making throughout the change process.
What does strategy serve as?
100
Denial
What is a reaction to change where people may feel the change is not necessary?
100
Competitiveness
What is NOT one of the key elements for the members of a team?
100
Internal and External
What are two categories of change?
200
Driving results by changing behaviors
What is change management?
200

Who is a change agent?

Manager

200
Resistance
What is a reaction to change where people fear the unknown?
200
Commitment, Contribution, and Communication
What are skills team members need to be successful?
200
Policies
What is NOT an external factor to change?
300
Technology, ideas, methods of change
What are the constants that affect the way we perform daily tasks?
300

How can you resist change?

Embrace it

300
Anger
What is a reaction to change where people may lash out or be uncooperative against change?
300
Cooperation, conflict management, connection
What are skills team members need to be successful?
300
Culture
What is NOT an internal factor to change?
400
Critical skills both leaders and managers gain in an organization.
What has managing change become?
400
Only the questions regarding the change.
What kind of questions should you ask when you are gathering data for a change strategy?
400
Indifference
What is a reaction to change where people do not care?
400
Functional groups and necessary roles
What is needed for teams to manage the change initiative?
400
Manipulation
What is NOT a helpful tool for facilitating a change?
500

Involve employees and stakeholders in the process

participation 

500

How can you help with change?

Communicate it

500
Acceptance
What is a reaction to change where people believe change has a positive influence?
500
What is the last phase of change?

Refreeze it

500
Before, during, and after the change
When is communication important during the change process?
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