Common Barriers to Change
ADKAR Model Basics
Roles in Change Management
Leading Through Change
Communicating Change
100

This emotional response can prevent individuals from embracing change.

What is Fear?

100

This final ADKAR element ensures the change is sustained over time.

What is Reinforcement?

100

This person is responsible for sponsoring the change and providing visible support.

Who is the Executive Sponsor?

100

This is the most important action a people leader can take to support change.

What is being an active and visible sponsor?

100

This is the most trusted source of information for employees during change.

What is their direct supervisor?

200

Lack of this from leadership can derail a change initiative.

What is Visible Sponsorship?

200

This is the first step in the ADKAR model, focusing on recognizing the need for change.

What is Awareness?

200

These individuals help guide employees through the change and address resistance.

Who are People Managers?

200

This leadership behavior helps employees understand the “why” behind the change.

What is communicating the business reasons for the change?

200

This communication principle ensures messages are clear and consistent.

 What is message alignment?

300

This occurs when employees don’t understand the reason for the change.

What is Lack of Awareness?

300

This step ensures individuals have the skills and behaviors needed to implement the change.

What is Knowledge?

300

This role develops and executes the change management strategy and plans.

Who is the Change Practitioner?

300

his type of support helps employees overcome barriers and adopt new behaviors.

What is coaching through the change?

300

This type of message explains how the change impacts the individual.

What is a personal impact message?

400

This happens when individuals revert to old behaviors after initial adoption.

What is Change Reversion?

400

This ADKAR element is demonstrated when individuals consistently perform new behaviors.

What is Ability?

400

This group is directly impacted by the change and must adopt new ways of working.

Who are Employees?

400

This leadership action involves identifying and addressing employee concerns.

What is managing resistance?

400

This communication method is most effective for sensitive or complex changes.

What is face-to-face communication?

500

This barrier can arise when communication is inconsistent or unclear.

What is Poor Communication?

500

This ADKAR element represents the personal choice to support and engage in the change.

What is Desire?

500

This role ensures coordination between project management and change management.

Who is the Project Manager?

500

This is the role people leaders play in reinforcing new behaviors after go-live.

What is recognizing and rewarding adoption?

500

Leaders should use this approach to reinforce key messages over time.

What is repetition and reinforcement?

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