Principles of CM
Roles
Prosci's Model
Influencer
Potpourri
100
Behaviors do not change over night
What is Change is a process?
100
Business messages are best sent by these people.
Who are senior leaders?
100
The 3 phases of Prosci's Change Model
What are Preparing for Change, Managing Change and Reinforcing Change?
100
The two reasons people behave the way they do.
What are motivation and ability?
100
This tool describes the role and responsibilities of the senior leader.
What is the sponsor roadmap?
200
You need to have the highest level leaders in place to support buy in for organizational changes
What is Authority for Change?
200
The new process or solution is developed by this group.
What is Project Management?
200
The process, tools and techniques to manage the people side of change to achieve the required business results.
What is Change Management?
200
This block on the Influencer grid represents what we value.
What is Personal Motivation?
200
Storytelling is helpful in building this ADKAR block.
What is Desire?
300
Know who needs to hear what, when and how.
What is Senders and Receivers?
300
This person(s) facilitates process of turning process steps into individual behaviors by orchestrating the interaction of all the roles.
Who is the Change Management facilitator?
300
This represents the five building blocks for successful change.
What is ADKAR?
300
How others enable me is an example of this source of influcence.
What is Social Ability?
300
When coaching, a focus is to link these two things together for the employee.
What is the desired behavior to the desired outcome?
400
Project Managers become frustrated when near perfect solutions are not utilized.
What is The Right Answer is not Enough
400
These people teach the actual process change to employees and/or how the change effects how they do their job today.
Who are Managers and Directors?
400
The 3 elements on the change triangle that must be present for project success.
What are change management, project management and leadership?
400
Hanging data, signs and reminders are examples of this source of influence.
What is Structural Ability?
400
In relation to coaching, this is a powerful influence on behavior.
What is positive feedback?
500
Do not under estimate the simplicity of doing things the way I always have.
What is Resistance and Comfort?
500
These people learn the change and integrate it into how they do their daily work.
Who are the employees?
500
The 3 reasons for applying change managment concepts to a project.
What is to increase the probability of success, manage employee resistance, and build change competency?
500
Getting a bonus is an example of this source of influence.
What is Structural Motivation?
500
The R building block connects to Influencer through these sources of influence.
What is Structural Motivation and Ability and Social Motivation.
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