Rate Reduction
Conversions
OPAI
Systems
Service Platform
100

The amount of time a client has to wait to apply for a Rate Reduction from Smoker to Non-Smoker

What is 1 year from the policy date

100

The type of Unplaced Change that results from changing the Definition of Life Insurance (Tape or Hardcopy)

What Hardcopy

100

The earliest date to exercise the OPAI

What is 6 weeks prior to the normal date option

100

The mailbox for brokers to send correspondence 

What is prutermconversions@prudential.com

100

The pieces of information needed to authenticate a Broker FMA

Broker name, Broker last 4 SSN, FMA name, Call-back Number, Client Name, Policy Number

200

The 6 current underwriting categories

What is Preferred Bes, Preferred Non-Tobacco, Non-Smoker Plus, Non-Smoker, Preferred Smoker, Smoker

200

The 4 pieces of information that must be given on all conversion calls

What is the End of Conversion Date, Maximum Convertible Amount, Rating Classification, Benefits/Riders

200

This happens to the next normal option date if an advanced option date is exercised

What is it is cancelled

200

The website used for producers to view the status and requirements on a pending case

What is Web Case Status

200

The tab you would select to see the next Premium Change Date

What is the Premium tab

300

The place you would find the reason for a Special Class rating

What is MOD LTR in PIWD

300

The date of a policy if Save Age has been requested

What is the day before the insured's birthday

300

The new policy type if the OPAI amount is less than current New Business minimum requirements

What is Essential UL

300

The tab you would go to in Plus to reach out to the Processor

What is the Task Box

300

The information you can provide to a client when they ask about conversion details

What is none - advise them they will need to reach out to their FP for that information

400

The email an Agent/Broker would send to if they want to request a different lab than EMSI

What is Ball Park Requests or the Underwriter on the case

400

The delivery form required when carrying forward an assignment on a conversion

What is the Policy Change Supplement

400

The number of option dates on a policy issued with a Val-Prem Basis of 11-1

What is 10

400

The department you would send an email to if a Revised Sales Illustration needed to be removed from Plus requirements

What is LNB Fast Escalations

400

The path you would follow to locate the Cash Value on a ROPT policy

What is Disbursements > Surrender > Cash Surrender Value

500

The effect reclassifying a Pruco VAL policy to Select will have on the billed premium

What is no decrease in premium

500

How the TCPC is applied to a VUL policy

What is one lump sum

500

The rating classification on a policy where the Val-Prem Basis is 10-1 and the insured hasn't smoked in the last 5 years

What is Smoker (with any impairment ratings, if applicable) 

500

The status of a case when Pre-Issue requirements are not met within the allotted time

What is FIU Rejection

500

The place you would go to locate previous call notes

What is the Customer Story

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