UW
CI
AA
General
Chaos
100

UW CXL, with effective date of 5/13/2023 goes to ____ Queue 

What is UW Low pri?
100

Return mail about refund gets created as this case type 

What is Client Interaction? 

100

Self Inspections are actioned this way

What is Admin Actions? 

100

UW request fwd to this email 

Lender request fwd to this email 

COI Request for Commerial policies fwd to this email 

Binder Requests fwd to this email 

Client requests fwd to this email 

UW - adminnotices@goosehead.com

Lender - lender@goosehead.com

COI - Certifcate@goosehead.com

Binder -Binder@goosehead.com

CI - service@goosehead.com


100

We are having a potluck on this date in office

What is Feb. 24th?

200

The Line of Business that is ALWAYS UW High Pri?

What is Flood? 

200

Cancel Request notices go to this queue

What is the Product Specialty Queue?

200

Carrier Appplications needed without cancel date that we Admin Action, excludes this carrier 

What is Hippo? 

200

This information must be added to the subject line prior to forwarding emails from the GM 

What is the policy number? 

200

This is one of our mottos in Case Creation 

What is "Ihope that one didn't get auditied" OR " I'm just a baby don't audit me" 

300

Recommendations for Improvement are _____ UW Priority 

What is Medium? 

300

Requests for Driver/Vehicle changes are this priority

What is High Priority? 

300

We Admin Action NSF/Returned payment/EFT/unable to locate bank account unless it is this carrier

What is Safeco? 

300

This action is needed before moving duplicate email from your folder to spam folder 

What is categorize as a dupe? 

300

This is the reason why the invisable man declined a job offer

What is because he couldn't see himself doing it 
400

DMV is threatening suspension of license/registration goes to this Queue

What is UW High Pri? 

400

New Business MI PIP form goes to this queue 

What is teh Michigan queue? 

400

Notices to notify client of that an inspector is coming go here...

What is Spam folder? 
400

We no longer create cases for Hippo Terms & Conditions because of this reason 

What is Carrier Notices? 

400

This information is needed in a Sendcxl cases before cancelling the policy

What is cancellation effective date of OLD policy and effective date of NEW policy?

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