The process of generating meaning by sending and receiving verbal and non verbal symbol and signs that are influenced by multiple contexts.
Communication
A model of communication that indicates the relationship among a thought, symbol and referent.
Triangle of Meaning
The vocalized but not verbal part of a spoken message such as rate volume and pitch
Paralanguage
A message that is rephrased in your own words
Paraphrase
The projected self we desire to put into the world.
face
Physical noise present in a communication encounter
Environmental noise
Newly coined or used words
Neologisms
Nonverbal cues that communicate intimacy and signal the connection between two people.
Tie Signs
Listening that occurs when we try to understand or experience what a speaker is thinking or feeling
Empathetic listening
A repeated pattern of disagreement over an issue
Serial arguing
Message sent in response to another message
Feedback
A direct comparison of two things using the words like or as
Simile
Messages in which verbal and nonverbal signals contradict each other
Mixed messages
Noise stemming from our psychological states such as moods and level of arousal, which impedes listening
Psychological noise
joy, distress, anger, fear, surprise and disgust
Primary emotions
Scripted and routine verbal interactions that are intended to establish bonds rather than actually exchange meaning
Phatic Communion
Messages that include mixed or misleading expressions
Contaminated messages
The most common type of gesture, used to illustrate the verbal message they accompany
Illustrators
Behaving as if you’re paying attention to a speaker when you’re actually not.
psuedo-listening
Purposeful disclosure of personal information to another person
Self-disclosure
Fear or anxiety experienced by a person due to actual or imagined communication with another person or persons.
Communication Apprehension
Something like a word or gesture that stands in for or represents something else.
Symbol
The study of how time affects communication
Chronemics
A listener’s replication of the nonverbal signals of a speaker
mirroring
Used to describe people who are comfortable with intimacy and dependence and have few self doubts resulting in generally effective emotion management
Secure attachment