Communication
Speaking and writing are two examples of this.
What is verbal communication?
PPE
What is personal protective equipment?
An outline of what is expected in your job
What is a job description?
A way of communicating that involves giving a person one's full attention while he is speaking and encouraging him to give information and clarify ideas.
What is active listening?
"What's up" is an example of this phrase.
What is a cliches?
A SAFE report is the CVMC version.
What is an incident report?
every two hours
What is q2h?
Something that involves giving opinions about the work of others in a nonaggressive way.
What is constructive feedback?
A person's awareness of person, place and time
What is orientation?
A legal record of a resident or patient's care.
What is a medical chart?
An example of this is "Good afternoon, Hartman Skilled Care Facility, Brenda Johnson speaking."
What is proper telephone etiquette at work?
Nothing by mouth
What is NPO?
The minimum number of training hours required at the federal level for NAs.
What is 75 hours?
Information collected from residents, their family members and or friends. It is what the person reported. It may or may not be true.
What is subjective information or data?
Something that tells staff the type and scope of care that should be provided to a patient in case of emergency.
What is code status?
This care team member is responsible for answering a patient or resident's call light.
Who is every NA on duty?
Do not resuscitate
What is DNR?
What is 24 months?
An unexpected event that causes serious injury or death.
What is a sentinel event?
5 pm in military time
What is 1700?
Check if any assigned residents require immediate help or care.
What is the first thing a NA should do after getting an assignment?
PHI
What is Protected Health Information?
The number of continuing education hours the law requires NAs to have annually.
What is 12 hours?
An assessment tool developed by the federal government to give long term care facilities a structured, standardized approach to care. It also details what to do if resident problems are identified.
What is MDS or Minimum Data Set?
The sense that is not used in making observations.
What is taste?