Definitions
Refers to an individual whose mind is a critical asset to employers and adds to the intellectual capital of the organization
What is Intellectual Capital?
Name 3 of the 5 levels in Maslow's hierarchy of needs
Physiological, Safety, Love & Belonging, Esteem, Self-Actualization
Name 2 of the 3 levels of managers
What are Top Managers, Middle Managers, Team Leaders / Supervisors?
What is Quantitative Management?
Assumes mathematical techniques can be used for better problem solving
The display of negative, irrational opinions and attitudes toward members of diverse populations. This sets the stage for diversity bias
What Is Prejudice?
The science of reducing a job or task to its basic physical motions
What is Motion Study?
Explain Maslow's Hierarchy of Needs
A psychological theory that explains human motivation in five levels, from basic to more complex needs
Name 2 of the 4 types of Managers
What are Line Managers, Staff Managers, Functional Managers, General Managers?
Mathematical technique that helps in making future projections for planning
What is Mathematical Forecasting?
Actively denies or unfairly treats some diverse groups in society. The full benefits of organizational membership are denied
What is Discrimination?
When resources are inputted from the environment into product outputs
What is an Open System?
Which of McGregor's Theory's Explains that humans don't like to do work, lack ambition, and would prefer to be led than to lead?
McGregor's Theory X
Which function of management involves the process of assigning tasks, assigning resources, and arranging activities to implement plans
What is Organizing?
Computer technology and software help support which type of approach to management?
What is Quantitative Management Approach?
This is known as a subtle form of discrimination or and invisible barrier that prevents women and visible minorities from advancing in a company
What is The Glass Ceiling?
A system where the workers are at the top and the manager at the bottom
What is an upside down pyramid?
What is the study where workers improve or modify an aspect of their behavior in response to the fact of change in their environment?
What is the Hawthorne Studies?
Which type of manager is responsible for using special technical expertise to support and assist the efforts of line managers?
What are Staff Managers?
Organizations having to respond to individual needs is what type of approach to management?
What is Modern Management Approach?
This term describes differences among workers in gender, race, age, ethnicity, religion, and more
What is Workplace Diversity?
Managing with a commitment to have continuous improvement, good quality of products and customer satisfaction
What is Total Quality Management?
What does Argyrisi's Theory of Adult Personality state?
A mature person is characterized for being active, independent, self-confident and self-controlled
What function of management involves motivating employees to do hard work and to make an effort in accomplishing these plans?
What is Leading?
What helps control a companies inventory by mathematically organizing how much to order and when?
What is Inventory Modelling?
This is the collective brainpower of shared knowledge of a workforce that is used to create value
What is Intellectual Capital?