Phlebotomy basics
What is phlebotomy?
What is the act or practice of drawling blood?
The most important characteristic to get along with co wokers, provider, patient is
What is a positive attitude?
What is informed consent and Confidentiality?
How do you obtain a certification
What is taking the NHA exam?
what language is phlebotomy derived from?
What is the greek language
When answering the phone it is important to
What is identify yourself and department, write down everything, do not put on hold, answer phone quickly?
Informed consent defined
What is describiong to a patient the procedure, treatment and risk are understood.
How is a certification kept
What is a continuing of education units?
Phlebo- stands for?
-tomy stands for
What is a vein?
What is a incision?
Allows the patient to view/trust the phlebotomist
What is honesty,integrity, empathy compassion, professional appearance?
Confidentiality defined it?
What is the medical information containing test results, test ordered that are confidential to the patient?
The states that require a licensure
What is california, louisiana, nevada and washington?
What year does phlebotomy date back to?
3500 years
Survey results are monitored by
what is the joint commision?
HIPPA
define, when it went into effect
What is the Health insurance portability and accountability act- the privacy of medical information in place that protects the confidentiality of PHI
In 1996
A patient refuses a blood draw
What is respecting the patients wishes and following my institutions policy?