Hardware
Hardware Roles
Scenarios
True or False
Chapters
100
What is the name of the port that is a 4-pin or 7-pin round video port?
S-Video Port
100
What is the role of this port?
is used for high-speed multimedia devices such as digital camcorders
100
A customer's PC's lights are on and fans are running, but the monitor is still black, what do you do first?
Check if the monitor's power cord is plugged in
100
DisplayPort is compatible with Thunderbolt port
True
100
What is S.M.A.R.T.?
Self-Monitoring Analysis and Reporting Technology, it is used to predict when a drive is likely to fail. Monitors drive performance, temperature and other factors.
200
What has the capabilities of a smart phone and a tablet, but smaller than a tablet and larger than a smart phone?
Phablet
200
What does this component do?
Discovers and reports computer errors and conflicts that occur when you first turn on a PC and before the OS is launched.
200
A customer suspects that their RJ-45 is faulty, what tool would you use to check?
Loopback plug
200
Video cards contain embedded RAM chips for video memory
True
200
What is the storage capacity of a DVD Double-side, dual layer?
15.9GB
300
What is the device called that contains a disc that is free to move and can respond to gravity as the device is moved?
Gyroscope
300
What is the role of the MagicGate slot?
Used for flash memory cards and can support several types of flash memory cards
300
A customer is complaining that their PC would turn off after being on for 5-10 minutes, what is the likely issue?
System is getting so hot that it automatically turn itself off to help protect the components.
300
Lenovo and Apple are the two laptop manufacturer's that provide their service manual free of charge online.
False, Lenovo and Dell
300
What does the South Bridge of the MOBO control?
All I/O devices except video.
400
What connector is it that is 4-pins and is used by older floppy disk drives?
Berg Connector
400
What is the role of Jumpers?
Used to configure the settings for computer peripheral's such as the MOBO's hard drives, modems, sound cards and other components.
400
The customer's PC turns on and informs the user that it cannot locate the OS, what should you check first?
Check if the hard drive is detected by BIOS
400
The DB9 Port is a female port used on older computers.
False, it is a male port
400
What does the D in DRAM stand for?
Dynamic RAM
500
What are the two types of technologies are used to connect to cellular networks?
GSM (Global System for Mobile Communication) and CDMA (Code Division Multiple Access)
500
The PCIe 6-pin connector provides +8V for high-end video cards
False, it is 12+V for high-end video cards
500
How many pins does the SDRAM have?
168 pins