A Historical Perspective
What was used to remove excess humor?
Bloodletting
Role of a Phlebotomist?
Collects blood for lab tests for diagnosing & care for patients
What does communication mean?
by which information is exchanged or transmitted
What are the 2 general categories of facilities?
Impatient (nonambulatory)
Outpatient (ambulatory)
Health depended on what 4 humors in body?
blood, phegm, black bile, yellow bile
Who is it not okay to discuss patient information with?
Family and Friends
What is the best consent to get from a patient?
Sign or verbally telling you its okay
What are the 3 levels of healthcare in the U.S?
Primary, Secondary and Tertiary
Cutting vein to bleed patient
Venesection
A physician who specializes in diagnosing diseases
Pathologist
Study of nonverbal communication
Kinesics
What does Tertiary mean?
long term, overnight
What was used to collect blood from patient?
Bleeding bowl
What are the 2 major divisions/areas in clinical laboratories?
Clinical analysis area
Anatomical & surgical pathology area
Use of space
Proxemics
What does ICD stand for?
International Classification of Diseases
What centuries did Phlebotomy become a major therapy?
17th & 18th Centuries
Chromosomal deficiencies & genetic disease
Cytogenetics
What are 4 things you have to say answering the phone?
department
name
how can I help you?
where you are calling to
What does ABN in healthcare mean
Insurance does not cover it, patient respondsible