the process of deciding how best to use a business resource to produce better business
100
goals adjectives what action meet that goal
seinor
100
An example of a short-term plan would be
hiring staff to support the holiday rush.
100
An example of a strategic plan would be
owning five cars.
100
An example of leading and directing would be
being promoted to senior manager.
200
a set of behaviors associated with a particular
role
200
Name the 3 management skills
consexual skills human people skills
200
Interviewing applicants and training new employees are part of a manager’s daily staffing
activities.
200
An example of evaluating and controlling would be
inspecting products to ensure quality.
200
An example of evaluating and controlling would be
performing employee reviews.
300
invisible barrier that prevents women and minorities
glass celling
300
some one who works togther
planning
300
Most management principles are developed first through observation and then drawing conclusions or about research findings.
deductions
300
One of your regular customers calls to complain that her take-out order was incorrect and she was double charged for an item she didn't receive. What should you do?
Apologize and offer her a coupon for 50% off her next order.
300
An example of a short-term plan would be
hiring staff to support the holiday rush.
400
senior middle supervisory paid perfom management
Professional manager
400
Managers_____ _within their information-related roles to provide knowledge, news, or advice to employees.
communicate
400
An example of a long-term plan would be
opening a new location.
400
Which is an advantage of a centralized organization
. Fewer direct reports per manager
500
owns there own business
Entrepreneur
500
together in groups
organinin
500
In today’s global business climate, managers must be able to operate in a world of constant ______.
change
500
Which is an advantage of a decentralized organization?
Empowers employees
500
As managers are faced with many of the challenges presented by a multicultural workplace, there is a greater need for ___toward issues.