10.2
This rule refers to the automated response that we use to make programmed decisions
What is the decision rule?
This bias refers to the tendency of individuals to rely too heavily on arbitrary numbers and irrelevant traits or facts when making decisions
What is anchoring/adjustment bias?
Some of the pros of this type of decision making are: diversity of ideas and greater commitment
What is Group Decision Making?
This moral dilemma asks whether you would pull a lever to divert a trolley, killing one person to save five.
What is the Trolley Problem?
After finding various challenges, Kitty Hawk had to reevaluate using a process of generating alternatives and selecting the best course of action. What is this process called?
What is decision making?
These are the three levels of decisions commonly made within organizations.
What is strategic, operation, and tactical?
The tendency to avoid critical evaluation of ideas that are favored by the group
What is GroupThink?
One of the areas where technology and decision making overlap.
The CEO and founder of Kitty Hawk had conflicting visions which lead to a lack of agreements. What term describes the general agreement groups use to gain support for an idea?
What is consensus?
This is the first step in the Rational Decision-Making Model
What is “Identify the problem.”?
This decision making technique uses written responses to a series of questionnaires to make a decision
What is Delphi Technique?
This decision making model is more likely to create unethical behaviors than an intuitive decision model.
What is a rational-decision making model?
This can be the result of the availability of too much information and too many choices
What is analysis paralysis?
This happens when we assume mistakes were obvious after they’ve already happened
What is hindsight bias?
These computer-based systems combine communication and decision making technologies
What is Group Decision Support Systems?
These four “Vs” describe the characteristics of big data.
What are veracity, variety, velocity, and volume?
In the study, Kitty Hawk was driven by an ambitious/overestimated mission but lacked in clear direction and viable products. What kind of bias does this reflect?
What is overconfidence bias?
This term is used to describe accepting the first alternative that meets the minimum criteria
What is satisfice?
This bias refers to the tendency of individuals to rely too heavily on arbitrary numbers and irrelevant traits or facts when making decisions.
What is anchoring/adjustment bias?
In this decision making technique, members begin by silently writing down their ideas before sharing with the room, discussing the options, and voting on the best one.
What is Nominal Group Technique (NGT)
This Japanese decision making policy involves talking to parties whose support is needed beforehand, explaining the subject, addressing their concerns, and building their support.
What is Nemawashi?
Kitty Hawk succumbed to a lack of coherent direction and the sobering realization that success might remain elusive for years to come. What kind of decision making model should they have consulted?
What is the intuitive decision making model?