Advantages of Teams
True or False: Teamwork Decreases customer satisfaction?
False; teamwork increases customer satisfaction
is more likely to occur in larger groups were identifying and monitoring the efforts of individual team members can be difficult.
A group composed of two or more people who work together to achieve a shared goal
Traditional work group
The first stage of team development in which team member meet each other for the first time?
Forming
What relieves tension, builds cohesion, and just makes being in teams' fun?
Does working in teams increase job satisfaction?
YES
Members of highly cohesive groups feel intense pressure not to disagree with each other so that the group can approve a proposed solution.
Team that provides advice or makes suggestions to management concerning specific issues
Employee Involvement Team
Informally agree-on standards that regulate team behavior?
Team Norms
Disagreement of over team goals is called?
Team Conflict
Is the following statement correct? Increasing speed and efficiency in product development is an advantage of working in teams?
YES
What is minority domination?
Most likely to occur in teams with strong team leaders who are extroverts and charismatic. Team members may not feel accountable for the decisions and actions taken by the team.
A group that has the authority to make decisions and solve problems related to the major tasks of producing a product or service
Semiautonomous work group
The extent to which team members are attracted to a team and motivated to remain in it?
Team Cohesiveness
What type of conflict focuses on problem-related differences of opinion?
Cognitive (C-type)
What is the term for this definition? An employee-owned software company with an “open books” philosophy, which gives team members full access to financial information.
Atomic Object
What is initially high turnover?
Some workers balk at the responsibility, effort, and learning required in team settings. This may lead to a high number of workers who leave the organization when placed into teams.
What is the definition of self managing team?
A team that manages and controls all of the major tasks of producing a product or service
The fourth and final stage of team development, in which performance improves because the team has matured into an effective, fully functioning team?
Performing
Which type of conflict refers to the emotional reactions that can occur when disagreements become personal rather than professional?
Affective (A-type)
What is the definition of cross training?
Training team members to do all or most of the jobs performed by other team members.
What is A Type Conflict?
Perceptions of fairness are negatively related to the extent of social loafing within teams and can lead to which type of conflict?
What is the definition of self designing teams?
a team that can control and change the design of the teams themselves, the tasks they do and how and when they do them, and the membership of the team
For most teams the right size is somewhere between?
6 to 9
When managers participate on teams and experience “manipulative,” “secretive,” “burned out,” and “political.” What type of conflict is it?