A small number of people with complementary skills who hold themselves mutually accountable for pursuing a common purpose.
What is a Work Team?
pg362
100
Two or more people working together to achieve a shared goal.
What is a Traditional Work Group?
pg371
100
Informally agreed-on standards that regulate team behavior.
What are Norms?
pg376
100
Giving teams the ability to change organizational structures, policies, and practices if doing so helps them achieve their goals.
What is Structural Accommodation?
pg386
100
Conflicts and disagreements characterize this stage of team development.
What is Storming?
pg381
200
When team members are taught how to do all or most of the jobs performed by other team members.
What is Cross-training?
pg364
200
In this team the members manage and control all of the major tasks directly related to production of a product or service.
What are Self-Managing Teams?
pg372
200
The getting-acquainted stage of team development.
What is Forming?
pg380
200
Listening, communicating, questioning, and providing feedback.
What are Interpersonal Skills?
pg389
200
A team created for a specific, one-time task within a limited time.
What is a Project Team?
pg374
300
When workers withhold their efforts and fail to perform their share of the work.
What is Social Loafing?
pg366
300
A group of geographically and/or organizationally dispersed coworkers who use a combination of telecommunications and information technology to accomplish an organizational task.
What is a Virtual Team?
pg373
300
The extent to which teams members are attracted to a team an motivated to remain in.
What is Cohesiveness?
pg377
300
The variances or differences in ability, experience, personality, or any other factor on a team.
What is Team Diversity?
pg387
300
When Team cohesion weakens as more group members resist conforming to team norms and quit participating in team activities.
What is De-Storming?
pg383
400
Initially high turnover.
What is a Disadvantage of Using Teams?
pg366
400
A team composed of employees from different functional areas of the organization.
What is a Cross-Functional Team?
pg372
400
The stage where a team has finally matured into a fully functioning team.
What is Performing?
pg382
400
When companies share the financial value of performance gains, such as productivity increases.
What is Gainsharing?
pg390
400
The degree to which a person believes that people should be self-sufficient and that loyalty to one's self is more important than loyalty to one's team or company.
What is Individualism-Collectivism?
pg386
500
Employee Job Satisfaction
What is an Advantage of Using Teams?
pg364
500
The degree to which workers have the discretion, freedom, and independence to decide how and when to accomplish their jobs.
What is Autonomy?
pg370
500
Focusing on problem-related differences of opinion.
What is C-Type Conflict?
pg379
500
Extremely ambitious goals that workers don't know how to reach.
What are Stretch Goals?
pg384
500
When just a few members of a team dominate team discussions.