Teams
Kinds of Teams
Team Characteristics
Team Effectiveness
Team Player
100
Consist of a small number of people with skills who hold themselves accountable for pursuing a common purpose.
What are work teams?
100
Team that provides advice or makes suggestions to management concerning specific issues.
What is employee involvement team?
100
Initially agreed-on standards that regulate team behavior.
What are team norms?
100
Goals that are characterized by being: specific, measurable, attainable, realistic/relevant and time-based.
What is the SMART acronym refer to?
100
The variances or differences in ability experience, personality, or any other factor on a team
What is team diversity?
200

Customer satisfaction

Improved product/service quality

job satisfaction

Group decision making

What are advantages of teams?

200
Composed of employees from different functional areas of the organization on order to solve problems creatively.
What is a cross-functional team?
200
The extent to which team members are attracted to a team and motivated to remain in it.
What is cohesiveness?
200
Setting a specific goal for the team clarifies team priorities by providing a clear focus and purpose.

Why is setting specific team goals so critical to team success?

200
The average level of ability, experience, personality or any other factor on a team.
What is team level?
300

Initially high turnover

Social loafing

Groupthink

Minority domination

What are disadvantages of teams?

300
A team created to complete specific, one-time projects or tasks within a limited time.
What is a project team?
300
Forming, storming, norming and performing.
What are stages of team development?
300
The ability to make changes without first getting approval from managers or other parts of an organization.
What is bureaucratic immunity?
300
Skills such as listening, communicating questioning and providing feedback that enable effective working relationships.
What are interpersonal skills?
400
Training team members to do all or most of the jobs performed by the other team members.
What is cross-training?
400
A team that manages and controls all of the major tasks of producing a product or service.
What is a self-managing team?
400
The fourth and final stage of team development, in which performance improves because the team has matured into an effective, fully functional team.
What is performing?
400
Teams must be characterized by having: autonomy, empowerment, structural accommodation and bureaucratic immunity.
What are the four suggestions to effectively motivate teams?
400
Compensation system that pays employees for learning additional skills or knowledge.
What is skill-based pay?
500
When members of highly cohesive groups feel pressure not to disagree with each other so the group can approve a proposed solution.
What is groupthink?
500
A group that has the authority to make decisions and solve problems related to the major tasks of producing a product or service.
What is a semi-autonomous work group?
500
Refers to emotional reactions that occur due to personal disagreements.
What is affective (a-type) conflict?
500
The degree to which a person believes that people should be self-sufficient and that loyalty to one's self is more important than loyalty to team or company.
What is individualism-collectivism?
500
A compensation system in which companies share the financial value of performance gains, such as increased productivity, cost savings, or quality, with their workers.
What is gainsharing?
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