Key Terms
Parts of Speech
Parts of a Business Letter
Tools for Editing & Proofreading
US Postal Service Delivery
100

To underline or highlight key points of a document or to write reminders, make comments, and suggest actions in the margins.

What is annotate?

100

Describe a person, place, thing, concept, thought or idea.

What is a noun?

100

Preprinted portion of formal business stationary?

What is letterhead?

100

Provides the definition, spelling, pronunciation of a word and what part of speech it belongs.

What is a dictionary?

100

Includes several classes of mail as well as other designations such as Priority Mail and Priority Mail Express.

What is Regular Mail Service?

200

Clearness in writing or stating a message.

What is Clarity?

200

Replaces a noun by referring back to them.

What is a pronoun?

200

Sometimes used to bring the subject of the letter to the reader's attention.  It is not required to be used, but if used, it should be keyed on the second line below the salutation.

What is Subject Line?

200

Has definition, spelling and use of medical terms and must be updated frequently?

What is a Medical Dictionary?

200

Most correspondence generated in a medical office--letters, postcards, and invoices are sent this way.

What is First-Class Mail?

300

The closing remark of a business letter found two lines below the last line of the body of the letter.

What is Complimentary Closing?

300

Describes movement, expresses condition or state or expresses senses.

What is a verb?

300

When addressing a person by name--using Dear--followed by Mr., Mrs., or Ms. and the person's last name.

What is Salutation?

300

Provides Synonyms, or words that are similar in meaning to a word you are using.  It helps you avoid repeating words in your writing?

What is a Thesaurus?

300

Formerly called Parcel Post.  Used for items that weight at least 1 pound but no more than 70 pounds and a combined length and width of no more that 130 inches.  

What is Standard Post?

400

Optional line of two to three words that appears three lines below the inside address of a business letter

What is subject line?

400

Describe nouns and pronouns or explain which one, how many or what kind. Can include articles that introduce nouns.

What are adjectitives?

400

Contains the writer's name on the first line and the writer's business title on the second line.  It is aligned with the complimentary closing and typed three to four lines below it.

What is the Signature Block?

400

It is published yearly and provides up-to-date information on both prescription and nonprescription drugs.

What is a Physicians' Desk Reference (PDR)?

400

The quickest USPS service.  Deliveries are made 365 days a year.  

What is Priority Mail Express? 

500

A written greeting, such as “Dear,” used at the beginning of a letter.

What is salutation?

500

Show strong feeling or emotion.  Often followed by exclamation point or comma if used in professional writing.

What are Interjections?

500

The letter writer's initials followed by a colon or slash and the typist's initials are sometimes included in the letter.  They may also be referred to as Reference Intials.

What is the Identification Line?

500

Found in most word processing and medical programs to help with spelling?

What is a Spell-Checker?

500

Offers a guarantee that the item has been received.  The signature card is returned to the sender. 

What is Certified Mail?

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