What is a method of resolving labor and management differences in which a third party is brought in to suggest or propose a solution to the problem.
100
Promotion
What is advancement to a higher level job with increased authority, responsibility, and pay.
100
Strikebreakers
What is people hired by management to replace striking employees; called “scabs” by the striking union members.
100
Picketing
What is a public protest against management practices that involves union members marching (and carrying anti-management signs) at the employer’s plant.
100
Job Analysis
What is the determination, through observation and study, of pertinent information about a job, including specific tasks and necessary abilities, knowledge, and skills.
200
Orientation
What is familiarizing newly hired employees with fellow workers, company procedures, and the physical properties of the company.
200
Salary
What is a financial reward calculated on a weekly, monthly, or annual basis.
200
Training
What is teaching employees to do specific job tasks through either classroom development or on-the-job experience.
200
Profit Sharing
What is a form of compensation whereby a percentage of company profits is distributed to employees whose work helped to generate them.
200
Labor Contract
What is the formal, written document that spells out the relationship between the union and management for a specified period of time—usually two or three years.
300
Separations
What is employment changes involving resignation, retirement, termination, or layoff.
300
Strikes
What is a labor tactic in which employees walk off the job.
300
Turnover
What is employment changes that occur when employees quit or are fired and must be replaced by new employees.
300
Transfer
What is a move to another job within a company at essentially the same level and wage.
300
Human Resources Management
What is all the activities involved in determining an organization’s human resources needs as well as acquiring, training, and compensating people to fill those needs.
400
Wages
What is financial rewards based on the number of hours the employee works or the level of output achieved.
400
affirmative action programs
What is legally mandated plans that try to increase job opportunities for minority groups by analyzing the current pool of workers, identifying areas where women and minorities are underrepresented, and establishing specific hiring and promotion goals, with target dates, for addressing the discrepancy.
400
Wage/Salary Survey
What is a study that tells a company how much compensation comparable firms are paying for specific jobs that the firms have in common.
400
Diversity
What is the participation of different ages, genders, races, ethnicities, nationalities, and abilities in the workplace.
400
Lockout
What is management’s version of a strike wherein a work site is closed so that employees cannot go to work.
500
Collective Bargaining
What is the negotiation process through which management and unions reach an agreement about compensation, working hours, and working conditions for the bargaining unit.
500
Benefits
What is nonfinancial forms of compensation provided to employees, such as pension plans, health insurance, paid vacation and holidays, and the like.
500
Bonuses
What is monetary rewards offered by companies for exceptional performance as incentives to further increase productivity.
500
Arbitration
What is a method of resolving labor and management differences in which a third party is brought in to settle the dispute and whose solution is legally binding and enforceable.
500
Job Description
What is a formal, written explanation of a specific job, including job title, tasks, relationships with other jobs, physical and mental skills required, duties, responsibilities, and working conditions.