Vocabulary
Motivation
What is the internal and external factors that stimulate people that lead to achieving a goal.
The creator of the 'two-factory theory'
Who is Herzberg
Physical needs
What is food, shelter, water, rest
Hourly/time based wage
What is payment to a worker made foe each period go time worked
Involves the restructuring of a job - usually with employees' involvement and agreement - to make work more interesting, satisfying and challenging
Job Redesign
Piece Rate
What is a payment to a worker for each unit produced.
Who is McClelland
Self-Actualization
What is reaching one's full potential
Commission
What is a payment to a sales person for each sales made
Production is organized so that groups of workers undertake complete units of work
What is Team Working?
Hygiene Factor
What is aspects of a worker's job that have the potential to cause dissatisfaction, such as pay, working conditions, status and over-supervision of managers.
Creator of the expectancy theory
Who is Vroom
Respect from others; status; recognition of achievement
What are Esteem Needs?
Annual income that is usually paid on a monthly basis
What is Salary
Increasing the flexibility of employees and the variety of work they do by switching from one job to another
What is Job Rotation?
Voluntary group of workers who meet regularly to discuss work-related problems and issues
What is Qualitiy Circles
Mayo created a theory that is called...
What is the human relations theory
the protection from threats; job security; health and safety at work
What are Safety Needs?
A bonus scheme to reward staff for above-average work performance
What is Performance-related pay
Attempting to increase the scope of a job by broadening or deepening the tasks undertaken
What is Job Enlargement?
A bonus for staff based on the profits of the business - usually paid as a proportion of basic salary.
What is Profit Sharing
Maslow created the theory...
What is the hierarchy of human needs
Trust; acceptance; friendship; belonging to a group; social facilities
What are Social Needs?
Benefits giver, separate from pay, by an employer to some or all employees
What is Fringe benefits
Workers are actively encouraged to become involved in decision-making within the organization
What is Worker Participation?