Problem Solving Strategies
Types of Problems
Creativity and Innovation
Heuristics in Problem Solving
Problem Solving in Real Life
100

This strategy involves breaking a problem into smaller, more manageable steps.

What is means-ends analysis?

100

These are problems that have clearly defined goals and straightforward solutions.

What are well-defined problems?

100

This is the ability to generate a variety of solutions for a given problem.

What is divergent thinking?

100

This heuristic involves making decisions based on the most readily available information.

What is the availability heuristic?

100

This cognitive process involves using knowledge from past experiences to solve new but similar problems.

What is transfer of learning?

200

This heuristic involves choosing the solution that most directly moves you toward the goal.

What is the hill-climbing heuristic?

200

These types of problems involve ambiguous goals and a lack of clear solution paths, requiring creative thinking.

What are ill-defined problems?

200

This cognitive bias makes it difficult for people to think of new uses for objects beyond their conventional use.

What is functional fixedness?

200

This decision-making heuristic involves assessing the likelihood of an event based on how similar it is to a prototype or stereotype.

What is the representativeness heuristic?

200

These real-world problems involve finding several potential solutions and testing them to determine the best course of action.

What are ill-defined problems?

300

This problem-solving method involves starting with the goal state and working backward.

What is working backward?

300

This type of problem is complex and requires significant effort but has a clear goal state.

What are complex problems?

300

This type of creativity involves making novel connections between unrelated ideas or concepts.

What is creative thinking?

300

This heuristic involves making judgments based on initial information, even if later evidence contradicts it.

What is the anchoring effect?

300

This process involves overcoming obstacles through trial and error and adapting as new information becomes available.

What is problem solving by experimentation?

400

This method involves using prior knowledge to solve new problems by identifying similarities between the problems.

What is analogical problem solving?

400

These problems require thinking of multiple solutions, not just focusing on a single answer.

What is divergent thinking?

400

This type of creativity occurs when someone develops an entirely new approach to a problem.

What is original creativity?

400

This heuristic involves choosing the most easily accessible solution without considering alternatives.

What is the ease-of-retrieval heuristic?

400

This type of problem involves thinking outside the box to find a creative solution to an issue.

What is creative problem solving?

500

This problem-solving approach can lead to solutions without a step-by-step method and is often used when faced with complex problems.

What is trial and error?

500

This problem-solving method involves coming up with a single solution that most effectively resolves the issue at hand.

What is convergent thinking?

500

This process involves finding a solution that is not only novel but also useful or valuable.

What is innovation?

500

This problem-solving heuristic involves making decisions based on the most noticeable or obvious features of a situation.

What is the salience heuristic?

500

This cognitive bias can affect decision-making in real-life problems by leading people to overlook alternative solutions.

What is functional fixedness?

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