Multiple choice
8-12
8-12
"Sincerely" is an example of a
What is a complimentary close?
If the photocopy machine is excessively warm or making strange noises, you should
What is turn it off immediately and call for maintenance?
When using a computer, letters are created using
What is word processing software?
Just like the first impression of a book is determined by its cover, a letter's first impression is made
What is by the envelope in which it is enclosed?
Person who converts dictation into written reports and documents
What is transcriptionist?
"Director, Medical Research" is an example of a
What is a title line?
During which time frame should written correspondence be answered?
What is within 24 hours?
An attention line
What is used when the correspondence is addressed to an organization or particular person?
What is the Large envelope: size 10 and the Small envelope: size 6 3/4?
Punctuation style using colon or comma after salutation or complimentary close
What is mixed punctuation?
The line "cc: Dr. Robert Smith" is an example of a(n)
What is a copy notation?
A well- written letter will conclude
What is on a positive note?
State which of the following should NOT be capitalized.
What is numbers that are spelled out?
Speech or voice recognition software
What is allows the document to be instantly available?
Carefully reading a document to locate errors
What is proof reading?
Which of the following is often used to save time in creating a document by including basic headings and a pre-set format?
What is a template?
According to common writing rules, the name of an organization such as a medical practice should be
What is capitalized?
When more than one page is needed for writing correspondence, the second page and pages thereafter should
What is a simplified heading listing the name of the recipient, date, and page number?
Letter format that eliminates the salutation and complimentary close
What is simplified style?
Revising, updating, or making corrections to a document
What is editing?
Two styles of punctuation used for letters are
what is open and mixed?
When a service is contracted to perform medical transcription off-site, it is known as
What is outsourcing?
When using cut and paste features
What is remove words or sections of text, rearrange words and sections of text, and it is easy to make mistakes?
What is word processing?
Punctuation style using no punctuation mark after salutation or complimentary close
What is open punctuation?