TEAMS
Working together
Dealing with Conflict
Positions
Groups
100
Teams that operate separately from the regular work structure, and exist temporarily.
What are parallel teams?
100
Working less had and being less productive when in a group.
What is social loafing?
100
A reaction to conflict that involves ignoring the problem by doing nothing at all, or deemphasizing the disagreement.
What is avoidance?
100
Different sets of expectations for how different individuals should behave.
What are roles?
100
Groups that have no managerial responsibilities.
What are traditional work groups?
200
Teams that work on long-term projects but disband once the work is complete
What are project and development teams
200
The degree to which a group is attractive to its members, members are motivated to remain in the group, and members influence one another.
What is cohesiveness?
200
A style of dealing with conflict involving strong focus on one's own goal and little or no concern for the other person's goal.
What is competing?
200
A third party who intervenes to help others manage their conflict.
Who is a mediator?
200
Voluntary groups of people drawn from various production teams who make suggestions about quality.
Who are quality circles?
300
Work groups composed of multinational members whose activities span multiple countries
What are transnational teams?
300
A team strategy that entails making decisions with the team and then informing outsiders of its intentions.
What is informing?
300
A style of dealing with conflict involving moderate attention to both parties' concerns.
What is compromise?
300
A team member who keeps abreast of current developments and provides the team with relevant information.
Who is a gatekeeper?
300
Groups that make decisions about managing and carrying out major production activities but get outside support for quality control and maintenance.
Who are semiautonomous work groups?
400
Teams that coordinate and give direction to the subunits under their jurisdiction and intergrate work among subunits
What are management teams
400
A team strategy that entails simultaneously emphasizing internal team building and achieving external visibility.
What is parading?
400
A style of dealing with conflict emphasizing both cooperation and assertiveness in order to maximize both parties' satisfaction.
What is Collaboration?
400
Individual who develops and maintains team harmony.
Who is a team maintenance specialist?
400
Groups that control decisions about and execution of a complete range of tasks.
Who are autonomous work groups?
500
Teams with the responsibility of autonomous work groups, plus control over hiring, firing, and deciding what tasks memebers perform.
What are self-designing teams?
500
A team strategy that requires team members to interact frequently with outsiders, diagnose their needs, and experiment with solutions.
What is probing?
500
A style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about one's own interest.
What is accommodation?
500
An individual who has more advanced job-related skills and abilities that other group members posess.
Who is a task specialist?
500
From left to right, the least and most autonomus teams in autonomy continuum.
What is traditional work groups and self-designing teams?
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