Forms of Power
The use of incentives to influence the actions of others.
What is Reward Power?
The use of logic, reason, and evidence to convince another person that cooperation in a task is worthwhile.
What are Rational Appeals?
The capacity to influence the actions of others.
What is Power?
The behavior of others is controlled through punishments, threats, or sanctions.
What is Coercive Power?
The act of gathering the support of others as a reason for another person to agree to a request
What is Coalition Building?
Political structures that operate in a system for distributing power and authority among individuals and teams.
What is an Organization?
The ability to influence the behavior of others through the amount of knowledge or expertise possessed by an individual on which others depend.
What is Expert Power?
The argument that the task has been requested by higher managment, or a request to higher management to assist in gaining cooperation
What are Upward Appeals?
This comes from within the individual, and is independent of the position they hold in an organization
What is Personal Power?
A leader can influence others through their desire to identify and be associated with them.
What is Referent Power?
A hard influencing tactic in which key information is withheld in order to manipulate outcomes.
What is Information Control?
The ability to negotiate, resolve conflicts, and understand the goals of others.
What is Social Intelligence?
A person has the right to delegate tasks.
What is Legitimate Power?
A strategy of winning favor and putting oneself in the good graces of others before making a request.
What is Ingratiation?
Information about reactions to a product, a person's performance of a task, etc. which is used as a basis for improvement.
What is Feedback?