the connected chain of all of the business entities, both internal and external to the company, that perform or support the logistics function
What is Supply Chain
100
allows companies to prioritize their marketing focus on different customer groups according to each group’s long-term value to the company or supply chain
What is Customer Relationship Management (CRM)
100
a manufacturer’s or supplier’s use of an independent third party to manage an entire function of the logistics system, such as transportation, warehousing, or order processing
What is Outsourcing
100
a channel intermediary that sells mainly to consumers
What is a Retailer
100
the ability to conduct commerce using a mobile device for the purpose of buying or selling goods or services
What is M-Commerce
200
when multiple firms or business functions in a supply chain coordinate their activities and processes so that they are seamlessly linked to one another in an effort to satisfy the customer
What is Supply Chain Integration
200
includes the group of activities that facilitates the joint development and marketing of new offerings among a group of supply chain partner firms
What is Product Development & Commercialization Process
200
the rapidly collected and difficult-to-process large-scale datasets that have recently emerged, and which push the limits of current analytical capability
What is Big Data
200
a form of distribution achieved by screening dealers to eliminate all but a few in any single area
What is Selective Distribution
200
the time delay between the placement of a customer’s order and the customer’s receipt of that order
What is Order Cycle Time
300
the use of two or more channels to distribute the same product to target markets
What is Dual Distribution (Multiple Distribution)
300
the elements of the composition and appearance of a product that make it desirable
What is Form Utility
300
a set of interdependent organizations that eases the transfer of ownership as products move from producer to business user or consumer
What is Marketing Channel (Channel of Distribution)
300
a firm that provides functional logistics services to others
What is Third-Party Logistics Company (3PL)
300
a distribution channel in which producers sell directly to consumers
What is a Direct Channel
400
data analyses that support the improved design and management of the supply chain
What is Supply Chain Analytics
400
the transfer of an offshored activity from a distant to a nearby country
What is Nearshoring
400
secondary channels that are unintended to be used by the producer, and which often flow illegally obtained or counterfeit product toward customers
What is Gray Marketing
400
the increase in customer satisfaction gained by making a good or service available at the appropriate time
What is Time Utility
400
Critical to the satisfaction of both company and societal interests and provide a mechanism by which very-large scale problems or opportunities can be addressed
What is Public-Private Partnerships (PPPs)
500
a supply chain operational philosophy focused on integrating the supply-management and demand-generating functions of an organization
What is Demand-Supply Integration (DSI)
500
channels that enable customers to return products or components for reuse or remanufacturing
What is Reverse Channels
500
concerned with ensuring that firms in the supply chain have the needed resources to manufacture with flexibility and to move products through a multi-stage production process
What is Manufacturing Flow Management Process
500
a form of distribution that establishes one or a few dealers within a given area
What is Exclusive Distribution
500
a supply chain operational philosophy focused on integrating the supply-management and demand-generating functions of an organization