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100
What should be included on a patient registration form?
Basic demographic information, employer, insurance information
100
When choosing a PIN for a bank account, be sure to
Memorize and protect it
100
What should the office do if a patient sends and unsigned check for payment?
Call the patient and ask them to come sign the check or mail a new signed check
100
What is defined as trust in a person's integrity and in his or her financial ability to meet all obligations when they come due?
Credit
100
Who is a payee?
The person to which a check must be written payable to
200
What are characteristics of a "deadbeat" patient?
Many unfilled blanks on the patient registration form, questionable employment record, no work or home number, many moves of residence, motel address, record of doctor hopping, no referral, no insurance
200
Accounts receivable
What is the total amount owed on an account by the patient for services rendered
200
What is reconciliation
The act if providing the accuracy of all transactions that have occurred on a checking account
200
What does NSF stand for and what does it mean?
Nonsufficient funds, indicating a check drawn against an account is in excess of the account balance
200
Which for of payment can be purchased for face value plus a fee from a bank, convenience store, or other retail location and must be signed by purchaser
Money order
300
When deposits are made, they are added to the balance or bank account, aka
Credited
300
For patients with no private or government insurance, what does charity care typically cover?
Out patient services at the hospital
300
What is cycle billing?
Method in which certain portions of th accounts receivable are billed at specific times during the month on the basis of alphapetical breakdown, account number, insurance type, or date of first service
300
What are open-book accounts?
Record of business transactions on the books that represents an unsecured account recievable where credit has been extended without a formal written contract, payment is expected by a specific period
300
When checks are written or other withdrawals are made, they are subtracted from the bank balance, or..
Debited
400
A machine that imprints figures on a check so they cannot be changed is what?
Check writing machine
400
What is a restrictive endorsement?
An endorsement that contains a phrase, such as "for deposit only" along with the endorsers signature
400
Which legislation states debtors may be contacted only once a day, debtors may not be contacted on Sundat or on their Sabbath and postcards may not be used for collection purposes?
The Fair Debt Collection Practices Act
400
30-60%
What is a realistic good collection rare for a collection agency
400
Describe the Federal Truth in Lending Act
Governs anyone who charges interest or agrees to more than 4 payments for a given service
500
What is a check that is so old when presented for payment that is no longer valid
A stale check
500
What is a credit bureau
Large company that keeps records on individual borrowers and their payment history
500
What type of check can be purchased to use in place of personal checks or cash in locations where personal checke may not be accepted and carrying large amounts of cash is not desirable
Traveler's check
500
What is an ABA number?
It is a routing number that designates the cities where federal reserve banks are located
500
At what times are businesses more vulnerable to check fraud?
Friday afternoon, evenings, weekends, holidays
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