What is organizational behavior
A field of study focused on understanding, explaining and improving attitudes of individuals and groups in organizations.
What is Organizational Behavior?
The edge that gives organizations a more beneficial position than their competitors and allows them to generate more profits and retain more customers.
What is Competitive advantage?
The use of your intelligence, knowledge, and skills to question and carefully explore situations and arrive at thoughtful conclusions based on evidence and reason.
What is critical thinking?
Is a process by which the world has become increasingly interconnected through trade, culture, technology, and politics.
What is Globalization?
Includes Individuals, Teams/Departments and Organizations
What are the Three Basic Levels of OB?
The ability to understand emotions in oneself and others in order to effectively manage one’s own behaviors and relationships with others
What is Emotional Intelligence?
The idea that people are the key to productivity, competitive edge, and financial success.
What is Strategic OB approach?
The scientific study of the human mind that seeks to measure and explain behavioral characteristics.
What is psychology?
Understand the customers' needs first and then tailor the product to customer requirements.
What is customer service?
One of the 3 Basic Levels of OB-seen as the foundation
What is Individuals?
This consists of planning, organizing, leading, and controlling.
What are the functions of managers?
The skills and talents of an organization’s people that are unique in the industry.
What is Human Capital Rareness?
The social science that blends concepts from sociology and psychology and focuses on how people influence each other in asocial setting
What is Social Psychology?
Recessions and financial crises have led to layoff, reduced wages, unemployment, bankruptcy, and labor shortages.
What is Economic Factors?
One of the 3 Basic Levels of OB-Provide tools and systems
What is Organizations?
The ability to relate to other people.
What is Human Skills?
The way employees work toward the strategic goals of an organization to achieve competitive advantage.
What is Human capital value?
The study of the behavior of individuals and groups within a political environment.
What is Political Science?
This helps people work well will colleagues and relate to them.
What is People Skills?
This happens through strengths, virtues, and resilience of individuals.
What is Positive Organizational Behavior?
People’s skills, knowledge, experience, and general attributes
What is Human Capital?
The 3 main aspects of human capital that help enhance competitive advantage.
What is value, rareness and inimitability?
The study of people and their activities in relation to societal, environmental, and cultural influences
What is Anthropology?
In most large organizations, employees are educated about diversity and taught the importance of respecting individual differences.
What is workforce diversity?
One of the 3 Basic Levels of OB-Adds Structure to Organization
What is Teams/Departments?