Lingo
Everything outside an organization’s boundaries that might affect it
What is the External environment
This includes the overall health of the economic system in which the organization operates, which is related to inflation, interest rates, unemployment, and so on
What is the economic dimension
These entities consist of other organizations that compete for the same resources
What are competitors
These are individual beliefs that motivate people to act one way or another. They serve as a guide for human behavior.
What are values
This is is a formal, written statement of the values and ethical standards that guide the firm’s actions
What is the code of ethics
The set of broad dimensions and forces in an organization’s surroundings that determines its overall context
What is the General environment
This refers to the methods available for converting resources into products or services
What is the technological dimension
These are worth their weight in gold. They are are those who pay money to acquire an organization’s products or services
Who are Customers
This is something that is accepted as true. It may be something based on a fact, an opinion or an assumption.
What is Belief
This type of behavior conforms to generally accepted social norms.
What is Ethical
Specific organizations or groups that affect the organization
What is the Task environment
This refers to government regulation of business and the relationship between business and government
What is the political-legal dimension
These entities include organizations that provide resources for other organizations
Who are Suppliers
This is the observable and measurable actions, responses, and patterns of activity exhibited by individuals or groups
What is Behavior
This occurs when an employee discloses illegal or unethical conduct by others within the organization
What is whistle-blowing
The methods available for converting resources into products or services.
What is the Technological dimension
These are external environment forces discussed in the lecture.
What are Legal (Political), Economic, Sociocultural, Technological, Demographical and Global
Regulators have the potential to control, regulate, or influence an organization’s policies and practices. These two that are covered.
What are regulatory agencies and interest groups.
These are the opinions and feelings that you usually have about something.
What is Attitude
This piece of legislation requires CEOs to vouch personally for the truthfulness and fairness of their firm’s financial disclosures and imposes tough new measures to deter and punish corporate and accounting fraud and corruption.
What is the Sarbanes-Oxley Act of 2002
The set of values, beliefs, behaviors, customs, and attitudes that helps the organization’s members understand what it stands for, how it does things, and what it considers important.
What is Organizational culture
In this course, you, the student, are considered this part of the CCTC task environment
What are Customers
If Netflix and Pizza Hut came together to offer a 1-month free membership with the purchase of a large pizza, they would become this.
What are strategic partners
Culture develops over a long period of time. It often starts with this individual(s); however, corporate success and shared experiences also shape culture
Who are Founders
This would be considered an Argument against Social Responsibility
What is Profit, Power over social programs, conflicts of interest, or expertise.