Chapter 2
Chapter 2
Chapter 2
Chapter 2
Chapter 2
100
What are internal company websites accessible only by employees/authorized INTERNAL users that define and limits user access carefully?
Intranet (Corporate Portals)
100
What is E-Commerce?
Buying and selling goods and services through the internet, it's a subset of E-Business.
100
What is Social Business Collaboration?
The use of social networking platforms to engage employees, customers and suppliers
100
What are the 4 types of Groupware/Collaboration?
Synchronous, Asynchronous, Co-located and Remote
100
List an example and the advantages of Synchronous and Co-Located
A decision or "war" room.....reduction of negative group behaviors, more participation, varied ideas, faster and productive use of meeting time
200
What are parts of the company website that is accessible to authorized external users that uses an INTERORGANIZATIONAL System (IOS)?
Extranets
200
What is E-Government?
Using internet technology to deliver info and services to citizens, employees and businesses
200
What 4 things does Social Business Collaboration do?
Enables workers to set up profiles, create conversations to strengthen bonds, provides more info transparency and drives operational efficiency
200
What is Synchronous Collaboration? List some examples.
Same time group interactions.....shared whiteboard or online chat
200
List an example and advantages of Asynchronous and Co-Located
Email/Voicemail/blogs.......Can support continuous projects that involve sequence and can share resources such as HW and SW
300
What does an Interorganizational System (IOS) do?
It facilitates info exchange between business partners
300
Define Collaboration
working with others to achieve shared and explicit goals, can be formal or informal and there is a growing importance for it today
300
Name the types of tools and technologies for collaboration and teamwork
Email/IM, Wikis and Virtual worlds....Collaborative Social Business Environments.....Groupware
300
What is Asynchronous Collaboration? List some examples.
Different Time group interactions.....Email, group calendars or blogs
300
List an example and advantages of Synchronous and Remote
Conference calls/online chat/IM......Decreased travel costs, inclusion of participants based on expertise and increased collaboration
400
What does the benefit of "expedited communication and coordination of info among business partners" do?
It IMPROVES TIMELINESS, ACCURACY and ACCESS to info, provides GLOBAL REACH for authorized users through CROSS PLATFORM INTEGRATION
400
The 5 benefits of Collaboration
Productivity, Quality, Innovation, Customer Service and Financial Performance
400
List some Collaborative Social Business Environments
Virtual meeting systems, cloud services, microsoft SharePoint, IBM (Lotus) Notes and Enterprise social networking tools
400
What is Co-Located Collaboration?
Systems that support users working at the SAME PLACE
400
List an example and advantages of Asynchronous and Remote
Email/VM/Group calendars.....support coordination for tasks, improved communication and info flow and improved access regardless of time/location
500
What is E-Business?
Use of digital technology and internet to drive major business processes
500
What is Successful Collaboration?
It requires an appropriate organizational COLLABORATION CAPABILITY along with appropriate COLLABORATION TECHNOLOGY
500
What is Groupware?
Software to support team interaction and dynamics including scheduling, calendars, decision making, archiving and communication.
500
What is Remote Collaboration?
Systems that allow users to work at a DIFFERENT place
500
List an example of Functional and Cross Functional business processes
FUNCTIONAL - Sales and marketing identifying customers....CROSS FUNCTIONAL - Fulfilling customer orders
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