Guidelines
Main Idea
True or False
Key Terms
Miscellaneous
100
Only when they are a younger child
What is when should you ever not address a patient by their formal name?
100
To share ideas or information that results in understanding by the use of words and language
What is verbal communication?
100
Groups can accomplish goals faster and more easily than individuals
What is true?
100
Manner of conducting oneself
What is Behavior?
100
ability to maintain a constant internal environment
What is homeostasis?
200
Stop all other activities, Focus attention, Confirm understanding
What are the guidelines to active listening?
200
Both task & people oriented, confident, disciplined, intelligent, assertive
What is an effective leader?
200
The problem can only have one solution
What is False?
200
graded or ranked series
What is hierarchy?
200
totally unacceptable at work
What is gossip?
300
Be descriptive, Be spontaneous, Communicate on an equal basis, Speak with empathy
What are the guidelines to avoid defense communication?
300
This skill allows you to think creatively and is characterized as higher-order thinking skills
What is critical thinking?
300
One of the characteristics of an effective leader is to maintain a vision and goal
What is true?
300
rumbling noise caused by the movement of gas in the intestines
What is borborygmus?
300
when you feel good about yourself
What is high self-esteem?
400
You should explain this
What is tests and treatments?
400
goal setting for personal growth and developing skills and talents
What is self-actualization?
400
Habits are acts that are performed voluntarily with conscious thought
What is false?
400
unpleasant breath odor caused by dental diesese
What is halitosis?
400
allows an individual to relate with friends, family, coworkers, & patients
What is interpersonal skills?
500
All cultures do not trust this
What is health care workers?
500
to understand behavior and motivation
What is Maslow's Hierarchy of Needs?
500
if an interpreter is necessary, the health care worker watched the interpreter, not the patient, when speaking
What is false?
500
stiffness of the joints
What is atherosclerosis?
500
must meet certain standards in order to function legally
What is healthcare providers?
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