Professional Image
This is how you present yourself through clothing, hygiene, and behavior.
What is professional image?
This type of communication uses words, tone, and speech.
Communication
Arriving on time is an example of this life skill.
Time Management
You use this type of skill when you analyze and fix a client’s hair issue.
problem-solving/critical thinking
This is the number of hours (in TX) required for cosmetology licensure.
1,000 hours
True or False – A professional cosmetologist should avoid gossip in the workplace.
True
What’s more important—what you say or how you say it?
how you say it (tone & attitude)
Write down ONE tool that helps you organize your schedule.
What is a planner, phone calendar, checklist, etc.?
True or False – Avoiding a problem is a good way to handle it.
False
What life skill is MOST important if you want to own your own salon?
What is financial responsibility OR leadership?
Name 2 hygiene practices every cosmetologist should follow.
What are daily bathing/deodorant, clean uniform, fresh breath, or neat hair/nails?
Name one example of good listening in a salon.
repeating back client needs / eye contact / asking clarifying questions
True or False – Multitasking is always the best time management method.
False
If a client is unhappy, name ONE step to resolve the situation professionally.
Listen, apologize, offer solution, remain calm.
“Your classmate comes to school late, hair not brushed, no deodorant, and says they’re ready to work on clients. Which life skill should you remind them about?
A) Professional image
B) Creative excuses
C) Becoming the next horror movie star
A) Professional Image
This word describes how reliable and trustworthy you are.
What is dependability?
True or False – Body language can communicate more than words.
True
If you finish a client early, what’s one productive thing you can do?
Sanitize tools, clean station, prep for next client.
Your coworker is upset and rude to you. What’s a professional way to respond?
Stay calm, talk privately, use “I” statements, involve manager if needed.
“If your client came in with hair that looked like a bird’s nest, what life skill would you need first:
A) Problem solving
B) Bird whispering
C) A pair of gardening gloves”
A) Problem Solving
Give one example of how your professional image impacts client returning.
Clients return because they trust professionalism & cleanliness/ how you treat them.
You’re running behind with a client—what is a professional way to communicate?
Apologize politely, explain wait, offer water, etc.
Give 2 reasons why time management is critical in a salon.
Keeps clients happy, avoids long waits, makes money efficiently.
Receive Free 500 Points
Sike!!!!!!!!!!!
Freebie fun one: If you could rename our cosmetology class as a salon, what name would you pick? (points to most creative).
Congrats!!