Developer of the scientific management theory in 1911.
Who is Frederick W. Taylor?
100
_____ Maslow developed a theory of Human Needs.
Who is Abraham?
100
The German intellectual who developed the theory of bureaucracy in the late 19th-century.
Who is Max Weber?
100
The developer of Theory X and Theory Y.
Who is Douglas McGregor?
100
Developer of the Hawthorne Studies in 1924.
What is the Western Electric Company?
200
Taylor was often called _____ of scientific management.
Who is the father?
200
Maslow's hierarchy of needs included ________, safety, love and belonging, esteem, and self-actualization.
What is physiological?
200
Weber's main concern regarding people obtaining positions in organizations.
What is privileged status?
200
The assumption that people dislike work, lack ambition, are irresponsible, and prefer to be led.
What is Theory X?
200
The Hawthorne Studies was named after ______________.
What is the building the study took place in?
300
Taylor believed workers were doing their jobs their own way which caused them to lose _____.
What is efficiency?
300
The principle of a need at any level only being activated when the next-lower-level need is satisfied.
What is the progression principle?
300
Bureaucracy was founded on principles of logic, order, and __________.
What is legitimate authority?
300
The assumption that people are willing to work, accept responsibility, are self-directed, and creative.
What is Theory Y?
300
The initial study involved the investigation of productivity of workers when a certain aspect of their workplace was changed.
What is lighting?
400
Taylor highlighted the importance of studying the motions involved in a task in order to understand the most efficient way of working.
What is motion study?
400
The second highest level in Maslow's hierarchy.
What is esteem?
400
A common complaint from people about bureaucracy.
What is too many forms?
400
Theory Y helps workers to satisfy the two highest needs on Maslow's hierarchy.
What is esteem and self-actualization?
400
The Hawthorne Studies directed attention towards an important aspect in the workplace.
What is human interactions?
500
Taylor used a concept to help improve the productivity of people at work by analysing tasks required in any job and developing the most efficient way to perform them.
What is time study?
500
A physiological or psychological deficiency that a person wants to satisfy.
What is a need?
500
One defining characteristic of Weber's bureaucratic organization involved rules and procedures being impartially and uniformly applied with no one receiving preferential treatment.
What is impersonality?
500
Managers who hold either set of assumptions can create
___-______ _________.