Classical Management Approaches
Behavioural Management Approaches
Modern Management Approaches
Continuing Management Themes
100
The management of a business using experiments to achieve efficiency in the workplace.
What is scientific management?
100
A study that directed attention toward human interactions in the workplace and ultimately had a major influence on the field of management.
What is Hawthorne studies?
100
A collection of interrelated parts working together for a purpose.
What is a system?
100
The sequence of activities that transform raw materials into finished goods or services.
What is a value chain?
200
The man who created 14 principles of management that he felt should be taught to all managers for their employees.
Who is Henri Fayol?
200
The tendency of persons singled out for special attention to perform as expected.
What is Hawthorne effect?
200
A smaller version of a system.
What is a sub-system?
200
Management emphasizing long-term employment, consensus, and teamwork.
What is Theory Z?
300
A rational and efficient form of organization founded on logic, order, and legitimate authority.
What is bureaucracy?
300
The five levels of human needs in a hierarchy formation.
What is Maslow's theory?
300
Tries to match management practices with situational demands.
What is contingency thinking?
300
Something that continuously changes and improves, using the lessons of experience.
What is a learning organization?
400
The science of reducing a task to it's basic physical motions
What is motion study?
400
The idea that managers should give more attention to the social and self-actualizing needs of people at work.
What is Theory X and Theory Y?
400
A system that interacts with its environment and transforms resource inputs into outputs.
What is an open system?
400
Mental models, personal mastery, systems thinking, shared vision and team learning.
What is Senge's criteria for learning organizations?
500
The woman that believed making every employee an owner in the business would create feelings of collective responsibility.
Who is Mary Parker Follett?
500
When a person acts in ways that confirm another's expectations.
What is a self-fulfilling prophecy?
500
Responding to individual differences with a wide variety of managerial strategies and job opportunities.
What is a modern management approach?
500
The pressure for quality and performance excellence is created by the forces of globalization and a highly competitive global economy.
What is an important fact of global awareness?
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