Classical
Behavioral
Quantitative & Systems
Quality Managment
Misc
100
the "father of scientific management"
Who is Frederick Taylor
100
The "father of industrial psychology"
Who is Hugo Munsterberg
100
This focuses on using mathematics to aid in problem solving and decision making
What is Management Science
100
This refers to the total ability of a product or service to meet customer needs
What is Quality
100
The economic or productive potential of employee knowledge, experience, and actions
What is Human Capital
200
A rational, efficient, ideal organization based on principles of logic
What is a Bureaucracy
200
This relies on scientific research for developing theories about human behavior that can be used to provide practical tools for managers
What is Behavioral Science
200
A set of interrelated parts that operate together to achieve a common purpose
What is a System
200
Who defined quality as "fitness for use"
Who is Joseph M. Juran
200
This emphasizes that a manager's approach should vary according to the individual and the environmental situation
What is the Contingency Viewpoint
300
Breaking down a worker's job into basic physical motions
What is a Motion Study
300
This involves physiological, safety, love, esteem, and self-actualization needs
What is the Hierarchy of Needs
300
Obtaining supplies from the vendors only as they are needed in the factory
What is Just-In-Time
300
The strategy for minimizing errors by managing each stage of production
What is Quality Control
300
A system in which more efficient workers earned higher wages
What is a Differential Rate System
400
This emphasized the scientific study of work methods to improve the productivity of individual workers
What is Scientific Management
400
He conducted studies at the Western Electric Plant in Chicago
Who is Elton Mayo
400
The products, services, profits, losses, employee satisfaction or discontent, and the like that are produced by the organization
What are Outputs
400
This is dedicated to continuous quality improvement, training, and customer satisfaction
What is Total Quality Management
400
This focuses on managing the production and delivery of an organization's products or services more effectively
What is Operations Management
500
The first person to identify the major functions of management: planning, organizing, leading, controlling, as well as coordinating
Who is Henri Fayol
500
The idea that if a manager expects a subordinate to act a certain way, the worker, may in fact act that way
What is a Self-Fulfillling Prophecy
500
This continually interacts with its environment
What is an Open System
500
He proposed the 85-15 Rule
Who is W. Edwards Deming
500
The economic or productive potential of strong, trusting, and cooperative relationships
What are Social Relationships
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