2.5
the traditions and norms within an organization and is largely based on people's beliefs, values and attitudes in the workplace
what is corporate / organizational culture
exist when there is one dominant individual or group that hold decision-making power; hence, the organizational structure is likely to be flat with a relatively wide span of control
what is power cultures
The negotiations between employees' representatives (trade unions) and employers and their representatives on issues of common interest such as pay and conditions of work
what is Collective bargaining
Unions agree to sign an agreement with employers not to strike in exchange for greater involvement in decisions that affect the workforce
what is No-strike agreement
The course of action taken to resolve conflicts and differences in opinion
whats Conflict resolution
measures the ability of an individual to blend into occupational, organizational and national cultures; serves as an indicator of a worker's ability to cope with changes
what is cultural intelligence / cultural quotient
exist in highly structured firms with formal rules, policies and procedures; job roles are clearly stated in job descriptions and power is devolved to middle managers
what are role cultures
An organisation of working people with the objective of improving pay and working conditions of the members by providing them with support and legal services
what are Trade unions
The use of a third party in industrial disputes to encourage both employer and union to discuss an acceptable compromise solution (mediation)
whats a Conciliation
Industrial action that involves employees working at the minimum pace allowable under their employment contract.
whats Go slow
when there is conflict or incompatibility between two or more cultures within an organization, e.g. when two firms integrate via a hostile takeover
what is culture clash
exist in organizations where the focus is on getting results; individuals and teams are empowered and have some discretion over their responsibilities
what are task cultures
Measures taken by the workforce or trade union to put pressure on management to settle an industrial dispute in favour of employees.
what is Industrial action
form of industrial action with workers complying with a labor union directive for members to disengage from working beyond their contracted employment hours
what are Overtime bans
A job action in which workers cause a slowdown by doing only the minimum amount required by the rules of the workplace
what is Work to rule
refers to the difference between the existing culture of an organization and its desired culture; management strive to reduce this gap
what is culture gap
exist in organizations that empower workers to make important decisions and to act on their own initiative
what is innovative cultures
strive to uphold the welfare of their staff members
what are Staff associations
Resolving an industrial dispute by using an independent third party to judge and recommend an appropriate solution
whats an Arbitration
bargaining process whereby separate parties attempt to achieve a mutually acceptable outcome; "win-win"
what is Negotiation
the opposite of adaptive cultures as people are negative about and resistant to change
what is inert culture
exist in organizations when staff in similar positions, with similar expertise and training establish groups to share their knowledge
what is person cultures
An employer recognises just one single union for the purposes of collective bargaining
what is a Single union agreement
Disagreements that result from differences in attitudes, beliefs, values or needs of people.
whats Conflict
The organised withdrawal of labour from a firm by a union
what is Strike action