Goals
This goal answers the question, "What do we want?".
Topic Goals
This feature refers to certain goals as the "operator" of a vehicle.
Feature 3 - Identity and Relational goals are the "drivers" of disputes.
When goals are discovered and changed during a conflict, it is known as this.
Transactive Goals
If you know what you want, this can be identified.
Solutions.
In an attempt to fish for a compliment, people sometimes do this.
This goal includes specific desires to maintain one's self-esteem.
Identity Goals
Two friends may be struggling over how responsive they are to each other - an example of this feature.
Feature 1 - Not all types of goals emerge in all disputes.
Goals change like this item - always changing, glowing, and always moving.
Lava Lamp
Constructive conflict resolution relies on peoples' ability to do this.
Openly discuss their goals
In each conflict, individuals do either of these.
Save face or damage it.
These goals can encourage or discourage creative solutions.
Process Goals
This feature says goals can hide behind the mask of other goals.
Feature 6 - Goals may emerge in a different form
These goals open an opportunity to save face.
Retrospective goals
To effectively discuss goals, one must first know their goals, then state them clearly to themselves, and finally do this.
Communicate them in a flexible manner.
When people are comfortable with a position, they will do this.
Stick to it - refuse to back down from a position
Each person interprets messages related to this goal differently.
Relational Goals
When people win a lawsuit but are still angry, this feature comes into play.
These goals show respect for your own and other's time and presence.
Prospective goals
Asking people to openly state their goals is usually responded to with this.
Avoidance.
It is better to use persuasion and face-saving communication instead of this.
Giving direct threats.
These two terms are used interchangeably throughout the course.
Interests and Goals
This feature says that lower-power people focus on relational goals.
Feature 5 - Conflict parties often specialize in one kind of goal.
Sometimes, conflict parties will do this to achieve their other goals.
Sacrifice their goals
Doing this will cause confusion and make your goals harder to change.
Stating vague goals.
Process Goals vary in this.
Different cultures.